🚀 go-pugleaf

Charles,

I am happy for you and your three neighbors.  You obviously are not on
Tower 165 in Dallas.

I imagine that there are some happy users and also assume most of the
unhappy users have given up by now and just disconnected the
"service".  I know that the mention of AT&T Wireless Broadband is
greeted with howls of laughter by any of my neighbors, who almost
without exception, had the garbage ripped out after the first couple
of weeks.  For every satisfied customer, I would almost wager that
there are an equal number that have dumped the service or had to add
additional analog lines simply to be able to receive faxes or insure
that their monitored alarm and security systems work reliably -- which
AT&T now admits may not with their equipment.

BTW, I just spent two hours with a Tier 1 trying to identify tonight's
problem -- Error 691 and they identified it isn't due to my machines
or wiring.  And I am sure this problem will go back into the bowels of
the AT&T rocket scientists that unleashed this piece of beta testing
garbage on unsuspecting consumers never to be heard from again.

And even though they lied through their teeth (remember the "Phone,
Fax and Surf at the Same Time"  marketing blitz that they had to
discontinue as their campaign slogan when everyone discovered the hard
way that the service didn't an still doesn't work with 90% of the
faxes in the Western World?), the few of us that have hung in with the
service have kept the eternal hope that these clowns would finally get
their act together.  Well, it hasn't happened yet.  It's now been 10
months of what many of us has referred to as our period as "lab rats."
Most of us, given ADSL or cable modem, would like to get out of the
maze.

The least AT&T could do is to be truthful and up front about how bad
the service is instead of suckering people in with the promise of high
speed broadband that has never once reached even 50% of the speeds
originally promised with the service.  AT&T's game plan is merely to
try to glom onto the local telephone service as their primary
objective as a way of stopping the hemorrhaging they are experiencing
from ever-dwindling long distance revenues. With their stock down
almost 75% already and still headed down, they will soon be following
in the footsteps of Worldcom with the pink slips.  Hopefully, they
will begin with the marketing department that created this fiasco by
marketing before it was finished being developed.  The only one who
could be more unhappier at this point than one of ADB's customers is
one of AT&T's shareholders.

Again, I am glad you have had good luck, but for me and most of those
who I know who have tried it, it is still a continuing nightmare.

Regards,

Frank





On Sun, 04 Mar 2001 00:20:06 -0600, qrjne1@nveznvy.arg (Charles)
wrote:

>I haven't seen many others complaining in this group. The neighbors three
>doors down love their ADB.
>
>Can we see a show of posts of how many people are using ADB and whether
>they like it or not?
>
>On Fri, 02 Mar 2001 23:13:39 GMT, Frank St. Claire <fstclair@airmail.net>
>wrote:
>
>>Besides screwing up the "high speed" Internet service on an almost
>>daily basis, this week our home phone has been out for over two days.
>>They have lost trouble tickets and basically sat on their hands.
>>
>>If you are considering this beta service, just be prepared to keep
>>back up analog phone lines for voice, fax and Internet ....