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Article #596

Re: AT&T Wireless Broadband -- no phone service for over two days

#596
From: Frank St. Claire
Date: Mon, 05 Mar 2001 17:35
36 lines
3192 bytes
I have explained the situation before -- no adsl and no cable modem.
I have even tried DirecPC, which was a joke once they had 12,000
subscribers and found a flaw in their gateway architecture that caused
them first to secretly throttle back customer's dl rates and then
continue to do so, with disclosure after the class action suit that
was brought against them.  A 56k modem just does not cut it.  AT&T is
not upgrading its cable service in my area since they are covering it
with wireless broadband.  SBC won't spend the money to put in a
repeater hut to bring DSL here (I am 19000 ft from the CO).  

If either of these come to my neighborhood, I am dropping it like a
hot potato.  In the meantime or until they get it right, I will
continue to provide factual information on the problems with the
service to save others that believe the misleading marketing hype AT&T
continues to propogate about the service that can only be kindly
referred to as beta at this point..  

As a post script, today, one of the intelligent troubleshooters from
Florida called (not AT&T -- they contract out all their support and
installs) and tried to duplicate last night's problems.  Like so many
other problems with the service, it is "here today and gone tomorrow."



On 5 Mar 2001 05:29:51 GMT, grobe+news@netins.net (Jonathan Grobe)
wrote:

>In article <el06atc1pskvjhvd1driivvokcn28kmeao@4ax.com>, Frank St. Claire wrote:
>>
>>Again, I am glad you have had good luck, but for me and most of those
>>who I know who have tried it, it is still a continuing nightmare.
>
>But they keep refusing to turn off your service even though you
>keep calling them up to cancel and have refused to pay your bill?
>
>I just don't understand why you still have it.
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From: Frank St. Claire <fstclair@airmail.net>
Newsgroups: alt.internet.wireless,dfw.internet.providers
Subject: Re: AT&T Wireless Broadband -- no phone service for over two days
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References: <r0a0ato7k3sd84ah2mu96gihsfgvk4ccl7@4ax.com> <32F290D9EC2C2DBB.A31C3CFA88A921CB.B67CCEFF2B6E8212@lp.airnews.net> <el06atc1pskvjhvd1driivvokcn28kmeao@4ax.com> <slrn9a692f.ulh.grobe+news@worf.netins.net>
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