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Article #598

Re: AT&T Wireless Broadband -- no phone service for over two days

#598
From: tiptoe
Date: Fri, 09 Mar 2001 05:40
64 lines
4833 bytes
Thanks Milo!! Excellent info!!! *S*

Milo Brown wrote:

> Charles,
>
> I know you asked last week for a show of posts from customers using ADB and
> whether they like it or not.  Count this as one response to that.
>
> I'm not trying to be coy, but "like it or not" can't really tell the story.
> Some thoughts and data follow:
> - ADB, or as it has just been renamed: AT&T Wireless Digital Broadband
> (AWDB), is a truly frustrating organization to deal with.  But from what I
> hear and read on many newsgroups, many telecom companies and broadband
> carriers can be too.
> - You'll recall that the AWDB service is a local phone service, with the
> "high speed data" as an option.  You can't get the HSD without taking the
> phone service, at least in DFW.
> - Both the phone service and the data service have had their good times and
> their bad times.
> - The phone service has hit some real quality problems in the last few
> weeks.  It had previously been real solid for several months.  Since both
> the phone and the data are digital TCP/IP over the wireless link, everything
> is run by software.  There's no such thing as POTS with this phone service.
> I think software testing & quality control really got away from them in the
> last few weeks as they tried to fix a couple of problems and ended up
> introducing many more.
> - Other than an intermittent but debilitating data throughput problem over
> the last 6 weeks or so, the data service has performed pretty well and been
> pretty reliable for several months.
> - I run an automatic test every 30 minutes of download performance from a
> server on the AWDB network, just a couple hops away from my PC.  The data
> link is nominally 512 kbps down & 128 kbps up.  Since March 1 my automatic
> download tests show: Average - 467 kbps, Maximum - 665 kbps, Minimum - 162
> kbps.  Uploads generally run about 80 kbps.
> - The cost of the phone service is similar to SWBell.  The 512/128 HSD
> service is a pretty good deal at $34.95/mo, including the ISP.
> - I'm in far North Dallas, near Hillcrest & Campbell.
>
> Bottom line, broadband access is like a drug.  Once you've had semi-decent
> broadband, you can't conceive of going back to dial-up.  As long as AWDB is
> my only broadband option, Yes I'm keeping it.  When DSL or cable modem
> service shows up (which might be right about now for DSL, per the posts from
> my neighbors "RRR" and "al" in a thread just up from this one), I'll
> consider it seriously.  But I won't be in a hurry to jump.
>
> HTH,
> Milo Brown
>
> "Charles" <qrjne1@nveznvy.arg> wrote in message
> news:914ACE27ADE7C513.6BD712FE9474E46C.104BA6D93727FA80@lp.airnews.net...
> > On Mon, 05 Mar 2001 03:48:38 GMT, Frank St. Claire <fstclair@airmail.net>
> > wrote:
> >
> > >I am happy for you and your three neighbors.  You obviously are not on
> > >Tower 165 in Dallas.
> >
> > Perhaps it is a Dallas thing with its explosive growth. I'm here in
> > Southwest Fort Worth and apparently it is working well for my neighbor. I
> > also checked out that guy with the ADB web page who appears to be having a
> > decent time with it. I think he is in south Fort Worth. Maybe Fort Worth's
> > slower economy has some rewards after all.
> >
> >
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Subject: Re: AT&T Wireless Broadband -- no phone service for over two days
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