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Article #3

Sound problem using certain sound cards

#3
From: DaRiPPa
Date: Thu, 12 Nov 1998 00:00
50 lines
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Has anyone found a workaround for this problem listed on the Asymetrix web
site:

No sound is heard when playing Video files (AVIs), but .WAV files play
fine.
      This problem is specific to a few different sound cards.

      It apparently is a problem with a couple of sound cards. We have
had reports of
      several sound systems that have this or a similar problem.  They
are: the IBM
      MWave, the Turtle Beach Montego (ships on some new Dell models),
the
      SoundBlaser Live, the ESS Technologies, Inc. 1688, 1853, 1887,
1868/1869, 1878,
      8179 audio chips (1868/1869 ships on some new Compaq models),
Aztech (2320 &
      PCI 388-a3d), Aureal Vortex, Adionix (ds xg wave), Diamond
Monster, Trident PC,
      and Yamaha (719?).

      The problem occurs only when playing a video file that has an
audio track. The
      playing of wave files is not affected.

      Originally it was thought that setting the SoundMgr value in the
TB60.INI
      (located in the TBSystem folder) to 0 (as per KB #1052) would fix
this problem,
      but it may or may not.  According to reports from users, this
setting works for
      the SoundBlaster Live, ESS 1868/1869 chip, and Turtle Beach
Montego a3d 64
      voice pci. The problem may be specific to Windows 98 in some
instances.

      Asymetrix will be taking a close look at these sound cards to see
if there is
      anything that can be done from a ToolBook perspective.

      If you have this exact same problem and are using a different
sound card,
      please contact Asymetrix to report this so we can ensure a fix is
made for all
      effected systems.


Could you please send me email if you have run into a working workaround or
have any info for me on this issue.
techsupport@microvideo.com
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From: "DaRiPPa" <techsupport@microvideo.com>
Subject: Sound problem using certain sound cards
Date: 1998/11/12
Message-ID: <72f7eq$ocu$1@maceo.dti.net>
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