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Article #4

Help! Crashes on new G3 /DT Desktop

#4
From: Ted Byrne
Date: Wed, 25 Feb 1998 00:00
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Help! Crashes on new G3 /DT Desktop


Can anybody suggest help?

I have a brand new, Sys 8.0, PowerMac G3/266 DT DeskTop (Not the tower). It's
got 96k Ram installed. It suffers... No, I suffer from... Unexpected
crashes. 

There were also odd noises associated with the clock sounding on the
quarter hours. So I deleted that feature. The crashes have some pattern...

1> I induce them.  They always occur while I am performing  some operation
within an application (almost any application) which seems to involve HD
in/out.
2> They normally involve the screen going blank except for the command bar
at the top and a blinking of the cursor along with a 'clicking' sound from
the Power PC unit. 
3> I must reboot, nothing else will stop what appears to be some sort of
loop that's been kicked in.

They have occurred three to four times a day since I installed the system
last week. They occur in virtually all applications, including desktops
applications. They occur whether or not I have a mail server running in the
background. Indeed, they occur whether one or a number of applications are
running simultaneously. While there was a little trouble with the ZIP drive
at first.... The problem appears unrelated to that. The problems occur
whether or not disks are loaded in the Zip, the floppy or the CD drives.
There are no external SCSI devices, nor any input units other than the
factory keyboard and mouse.

I feared the crashes were induced by either Ram Doubler or Speed Doubler so
I disinstalled each... No difference. I do have the Nortons installed and
it does have some sort of automatic diagnostic. Could that be a conflict?
I've run an HD diagnostic and found nothing, except for a little
fragmentation. 

It does no good to play with the extensions since it takes so long between
booting and a problem occuring .....  a test would be interminable. 


Help.... Any suggestions. I h ope to God this is not a hardware problem. I
can't afford to send this thing off just now. Someone? Anyone.... You can
e-mail me above, and I will send my first born to the person with the best
advice.... Haven't called Apple yet, I find the time wasted in the queue...
unbearable.


Ted
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From: tedontheradio@redrose.net (Ted Byrne)
Subject: Help! Crashes on new G3 /DT Desktop
Date: 1998/02/25
Message-ID: <tedontheradio-ya023580002502980855140001@news.redrose.net>
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