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Michael Villeneuve      mrmick@sympatico.ca
Ottawa, ON


I have had over 6 years experience with documenting customer requirements
(requirements specs), preparing architectures for specific and non-specific
systems, data
migration (including data mapping), SQL (Oracle,Access,MySQL, SQL Server)
and systems analysis and design as well as web application development.

I have used Perl for 6 years now and have worked extensively with DBI to
interact with MySQL, and Oracle databases.  Java, VB, and ASP have also been
used for web-enabled solutions to various problems.

One of my recent accomplishments has been to design,
develop,implement and support a web based problem management system that I
created using Perl to generate the interface (html form with JavaScript) and
coupled with DBI to interface with MySQL on SOLARIS.

The purpose of this project was to create a full-featured system to the user
without him/her having to be burdened by the overhead of larger third party
systems and to have the ability to use this from wherever they may be,
regardless of the client platform (UNIX, WIN32, MAC) as long as they had a
web browser.  This had been tested and used with various versions of
 Netscape, IE, Mozilla, and Opera on different platforms.  In short, this
allowed the problem solver to solve the problem instead navigating through a
large complicated set of menus and options simply to record the problem and
its progress.

Features included: keyword searches; filtering of records by user,
usergroup, status; user authentication; assigning of ownership; automatic
email notification to assignee; metrics retrieval for stats and root cause
analysis.

This tool was also capable of presenting unique options to the user based on
the needs of his/her group without affecting other groups, therefore
reducing unnecessary menu items and options for all.

As either an employee or contractor I can provide the following services to
your organization:

 Information Management Systems - Document Management,  Data Conversion ,
System Migration & System Integration, Data Extraction & Automated Web
Retrieval
 Report Generation - PDF documents, MSOffice, HTML publishing,
customized/template based
 SQL databases - MySQL Specialist, Oracle, Access & SQLServer
 Unix Operations - Linux, Solaris
 Automation - Analysis of and solutions to redundancies in your environment
as well as providing cost-effective task automation on UNIX and WIN32
platforms.


 Regards,

Michael Villeneuve      mrmick@sympatico.ca
Ottawa, ON

Skills:
I am proficient with...
Perl, Java, HTML, JavaScript, C/C++, VB/VBA, Apache, Python, PHP, Cshell,
Bourne Shell, LINUX, UNIX(Solaris/HP), WIN32(95/98, NT, 2000, XP), CGI,
Oracle,
MySQL, MSAccess, Database Programming, Database Administration, Database
Design, OLAP

Objective:
I am interested in continuing my career in information technology through
which I can use my skills to provide solutions to challenging problems.  Of
particular interest to me are systems/web/CGI development using Perl and
Oracle/MySQL on UNIX/LINUX platforms.

Employment History:

Nortel Networks - Design Tools Distribution (2000 - 2003)
Job Title: Software Designer/Tools Integration Specialist

Accomplishments\Responsibilities:
  Provided 2nd and 3rd level operational support for the distribution of and
license availability of design tools to 5000 hardware designers globally.
  Developed system interfaces used by design tool wrappers to ensure
consistent and standard behaviour of software tools across all supported
platforms.
  Developed, implemented and maintained a web based problem management and
tracking tool currently being used by members of Hardware Design Services.
  Developed back-end interfaces to information and utility systems for use
by our distribution, billing and metrics systems.


Nortel Networks - Service Level Management (1999 - 2000)
Job Title: Development Prime - IS Ottawa Billing

Accomplishments\Responsibilities:
  Responsible for the maintenance and improvement of the IS Ottawa Billing
System covering approx 12M in revenue monthly.
  Developed a web based Business Intelligence system, using Business Objects
and VB/ASP, through which managers, globally, were able to generate metrics
and billing information based on their criteria.
  Effectively reduced processing time of the most intensive portion of the
monthly billing processing from 3 hours to 2.5 minutes per run.



Nortel Networks - Service Level Management (1998 - 1999)
Job Title: Web Development Prime

Accomplishments\Responsibilities:
  Successfully restructured and redesigned the Service Level Management
intranet site which included approx 200 static pages and 50 cgi programs.
  Developed new functionality and orthogonality to existing programs on the
site.
  Responsible for creating new programs based on client needs.
  Maintained content of the website as per requirements from the Service
Level Management team.

Nortel Networks - Service Level Management (1997 - 1998)
Job Title: Problem Management Tools Administrator

Accomplishments\Responsibilities:
  Participated in the successful definition and implementation of the IS
Ottawa Problem Management Processes.
  Responsible for changes to the current problem management tool (Remedy) as
were required by the processes.
  Metrics generation and analysis prime.
  Developed interface into the Remedy system to retrieve metrics data using
a daily cron job.


Education:

CDI College  Ottawa, ON    Canada  1997
   Certification, Computer Programmer Analyst
Obtained a diploma after successful completion. subjects included: Logic and
Programming, C, C++, Visual Basic, Assembler, Systems Analysis and Design,
Relational Database Management Systems .


Michael Villeneuve      mrmick@sympatico.ca
Ottawa, ON





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