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Article #417

HELP! Modem port suddenly inoperative

#417
From: Atomik
Date: Sun, 10 Nov 1996 00:00
35 lines
3002 bytes
   A couple of days ago, when I tried connecting to my ISP, I got an error
message stating that the serial port was in use. I thought this was strange
because everything worked fine the night before, so I thought powering down
and booting back up would help... it didn't, so I thought it may be caused
by a corrupted modem extension (since I get an ample amount of system
crashes and reboots). So I reinstalled my Global Village Teleport software
and tried rebooting, but to no avail. When I did restart, as soon as I got
to the finder screen, I got a system bomb message saying it was caused by
my HP Printer Background extension. I booted off the system disk and
reinstalled my HP software and restarted.... and once again to no avail. 
   Then I decided, "Hey, why not reinstall the system software?" So I
reinstalled the system software... to no avail. Then I thought that some
files in my system folder were causing some software conflicts that I could
not detect, so I installed the system software on my external hard drive,
installed my modem software on that, and restarted.... NOTHING! The same
thing error message was displayed, and I was back where I started. Then I
tried connecting my modem to my printer port, and to my surprise, it worked
(after I reconfigured the settings on its control panel)! I connected my
printer to my modem port, and received the same error as when I had the
modem connected to it. 
   So, I came to the conclusion that this must be some kind of hardware
problem, but I have no idea what caused it nor what to do about it... how
much does it cost to fix? I'm not sure if this will help, but when I opened
up my computer (PPC 6100/60av), the little boxes which were the printer and
modem ports seemed to have some dried stuff on it (it looked like dried
salt water or something like that...) I have no idea what this stuff is,
nor have I ever spilled any liquids on my Mac. I've never had problems as
serious nor as nerve-wracking as this since I purchased my Mac two years
ago. Help is much appreciated!!

Pat Lee

-- 
Pat Lee
Technical Details
Message-ID: <Atomik-ya023280001011961156370001@news.greatbasin.net>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: Atomik@Area51.reno.nv.us (Atomik)
Subject: HELP! Modem port suddenly inoperative
Date: 1996/11/10
Message-ID: <Atomik-ya023280001011961156370001@news.greatbasin.net>
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