🚀 go-pugleaf

In article <schweda-3012950953380001@pool2-050.wwa.com>,
schweda@wwa.com (Christopher Schweda) wrote:

>Or, better yet, ignore all the print catalog companies and buy from
>Cyberian Outpost.
> 
>                               http://www.cybout.com/
>
>They're careful, cheerful, and always accurate. If there's a problem, it
>will be fixed pronto --

Ahum, I have something to say about this as a not-so-satisfied customer.
Let me state first that I live in the Netherlands, Europe. We over here
have a thing called import tax. The importance for this will become clear.
I ordered my copy of CodeWarrior at Cyberian Outpost. The box came fairly
soon, but the manuals would take a bit longer. No problem. When the manuals
arrived however, the value on the box was in the order of $500 and an extra
copy of Codewarrior was in it. This shouldn't be a problem in the States.
However here in Europe I had to pay about $80 import taxes to see what was
in the box. Then I had to send it back. DHL is a lot more expensive over
here, so that's another $85.
I spent a lot of time mailing Cyberian Outpost and the Dutch customs to try
to get my money back. The Outpost promised me a credit form for a 'next
purchase', I still have to see any money back from the customs.
Needless to say I'm not too happy with Cyberian Outpost. Sure they tried to
correct things, but the cause was probably bad communications between sales
& shipping. I wonder if that has been corrected. And I still paid $160 too
much for CW 7 :-(


Hope this helps for all overseas customers.


Axel

________________________
Axel M. Roest           | Macintosh developer & UNIX sysadmin
axel@simplex.nl         |