🚀 go-pugleaf

we bought a compaq in early december, tried to cancel free internet for a
week before getting to talk to live person dec. 28 or 29. she said it was
canceled, gave me a confirmation number. BUT, account was billed in january
and february. people at my bank have not put a stop payment on anything from
compaq/gte. --seckatary




n article <49GD2.7058$SI4.1425637@hme2.newscontent-01.sprint.ca>,
  "Fran�ois B�dard" <francoisbedard@sprint.ca> wrote:
> For the GTE 'free' internet trial here's my experience:
> 1) When you setup the computer, you're offered to try the GTE internet acces
> service, you're asked for your credit card information and THEN you get the
> dial-up number listing, so you can see there is no local phone number to
> call (even in a 600 000 population area and 15 miles apart from one of GTE
> compagnies, QuebecTel, which is a local ISP) and no 'back button' to cancel
> your order.  It's a strange fact than MSN, AOL, compuserve, UUnet, ATT, IBM
> all have local acces number in the QC area, but not GTE!
> 2) Then you call the GTE customer service, you're told by them not to worry,
> just don't use the service so they'll notice you're not interested and won't
> charge anything.  GREAT!
> 3) But two weks later (you 'FREE' month isn't finished yet!), you receive
> your credit card account, with the charge billed almost the same day (more
> interested in ripping you off than giving you proper service).
> Hopefully there's a happy ending for this part.  I achieved to get my credit
> card credited for the same amount not eithout some fights and arguments over
> the phone, but it sure "leave you with a sour taste in the mouth" (please
> excuse my english, but I think you'll understand).
>
> OK let's talk about the Presario 2264 Compaqter (sorry the computer!).
> 1) the ads are in french but the software isn't (except for win98).  But the
> french version of Quicken, MS Money, Ms bookshelf, Ms Encarta exist, but
> Compaq seems to ignore it.  I expect a happy ending for that too (again with
> somme fights and arguments obviously since my retailler, COMPUCENTRE and
> COMPAQ don't want to provide what I'm asking for), because in my province,
> when you buy a computer with pre-installed software, the seller is forced by
> the law to provide you with the french version if it EXIST.  If I wouldn't
> have all this software in my children native tongue, why would I have
> bothered to buy a 'name brand' computer, when I could have spent a lot less
> with a clone assembled in a local store???
>     - For people in the province of quebec who bought the same kind of
> computer (compaq, IBM, HP, Packard-Bell, etc) and who:
>                 a) would like to get the french version of the software,
> according to the law.
>                 b) tried to get them
>                 c) achived to get them
> please email me at aca163@agora.ulaval.ca I'm trying to gather the most
> people with me to succeed in this 'quest' for respect.
>
> 2) True the M II 300 is only a 225Mhz chips and true it maybe beats a
> Celeron 300, which is quite easy.  But true also Compaq and Cyrix try to
> make you believe that the chip is more related to the P II 300, since it
> claims that it equals a Pentium 300, which inevitably make you think of the
> P II, since it has about the sams L1 and L2 cache on it!  BTW if someone can
> tell me how to overclock it I'd be gratefull.
>
> 3) There is only one available empty memory slot, compared to usually 3 on
> comparable models.
>
> 4) The HD is the noisiest I've never heard.
>
> 5) The computer freeze really at anytime.  Last sunday, I wanted to show my
> computer to my nephew and before we ever touched a key, it froze so I had to
> turn it off and on (pretty embarassing, when U pay 2000$CAN for it).
>
> 6) with 225 (or 300) Mhz, it run slower than the P-120 PC I have at work
> (same memory).
>
> 7) The french recovery CD is a crap, since you cannot do partial recovery
> with it (i thinkthe english version can).
>
> 8) The video card is a PCI one (I bought it in december 1998, and at this
> time no other company was selling anything else than AGP card).  But the
> saddest is than when I asked how much memory the card has, they answered me
> about 2 MB.  In fact it's 4, but it is taken from the main memory.  If you
> know a better way to slow down the performance of a computer, just email
> bill gates so maybe he'll 'add' youe idea in Win2000.  BTW if someone has an
> idea on how to put some memory on the video card, just drop me a line!
>
> The list could go on and on and on until january 2000 (or january 1900 on
> 1980, depending on your OS!)...
>
> bob rekieta a �crit dans le message <7bkrjq$87j$1@walter-fddi.cray.com>...
> >gte 'inadvertantly' charged me after i had canceled the service via their
> >online method...i called the following number:
> >
> >800-927-3000
> >
> >i waited forever on hold but finally spoke with a real person....they
> >verified that the account was again cancelled (apparantly something did not
> >work the first time and you DON'T get confirmation even if their online
> >method does work)...he claimed that they would credit the amount they
> >charged and gave me a confirmation number...it has been over a month and i
> >was not billed again...the credit has yet to go through, however, but gte
> >claimed it could be 4-8 weeks....i gave american express the info and they
> >are looking into it as well....
> >
> >
>
>

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