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Article #68

Re: Win98SE net problem and problem with Compaq QuickRestore

#68
From: Rod Speed
Date: Mon, 19 Dec 2005 00:49
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Rod Speed <rod_speed@yahoo.com> wrote

> Rather odd problem with a Win98SE install on a Compaq Prosignia 340.

> IE, OE, VET and firefox all crash very quickly after starting them.

> Everything else works fine.

> Those that do crash are all attempting to use the net.
> Firefox was installed after first seeing the problem and
> is the evidence that there is some fundamental problem
> with net access somewhere.

> The system file checker did replace a couple of files, made no difference.

> It was running IE and OE 6, repairing IE 6 made no
> difference, uninstalling that back to 5 made no difference.

> Same result with the internal modem and an external router.

> Clean install of 98SE fixes the problem completely so its
> clearly SE thats got screwed up somehow. Reasonably
> clean install of SE, tho its been installed quite a while now.

> Main problem is that I cant get the Compaq QuickRestore
> to even start, it just whines 'restoration cannot continue',

>    This is caused by one of the following conditions :
>    The QuickRestore disk is not in the drive

> cant be that, the CD is in the drive and the floppy makes no difference

>    This QuickRestore disk is not designed for this computer

> thats a real possibility, as far as I know its never been used

>    The system board has been replace

> not as far as I am aware

>    The Flash BIOS is corrupt or has been rewritten

> no evidence of either

>    A hardware error has occurred

> no evidence of any hardware problem.

> It comes with a diskette too which appears to write the serial
> number to the hard drive and diskette. That runs fine with no
> complaints and it makes no difference if thats in the drive when
> the QuickRestore CD is booted.

Tried returning it to the original hardware config too, it had a
burner, internal modem and USB card added. Made no difference.

> So I'd like some way of actually fixing the problem in the current
> SE install thats causing the crashes in IE, OE, VET and firefox.
> Presumably it must be a problem with one of the dlls or something,
> but the system file checker doesnt see any problem with any of them.

> Or some way of getting the QuickRestore to work.

Compaq has nothing to offer. The recovery CD isnt in their
database, so it isnt clear if its the appropriate CD for this system.

They only have a different one thats for
2K which was an option with that system.

> I can obviously do a clean install of SE from a normal OEM CD
> and the product key on the SE manual works fine. But thats quite
> a bit different in detail to the original SE install, no drivers etc
> and it looks like there is a problem with the drivers from
> http://h18007.www1.hp.com/support/files/DesktopProsignia/us/family/134.html?lang=en&cc=us&prodSeriesId=96448
> no obviously suitable video driver for starters, this one has an intel
> chipset video. The original SE install has got the supplementary
> drivers on the hard drive too, so you dont have to fart around
> with a CD when say adding a NIC etc either.

Might see how viable 256K of ram is and install XP instead. 
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From: "Rod Speed" <rod_speed@yahoo.com>
Newsgroups: alt.sys.pc-clone.compaq,alt.windows98,aus.computers,comp.os.ms-windows.apps.comm,comp.os.ms-windows.apps.winsock.misc,microsoft.public.win98.internet
Subject: Re: Win98SE net problem and problem with Compaq QuickRestore
Date: Mon, 19 Dec 2005 11:49:47 +1100
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