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Article #120

Re: Recycled Dell staff [Was: What Have They Done to the Community Forums?]

#120
From: Ben Myers
Date: Wed, 10 Dec 2008 20:58
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Phred wrote:
> In article <eMy%k.3683$Xt.2046@newsfe13.iad>, Postman Delivers <JR_the_Postman@xyzahoo.com> wrote:
>> On Sat, 06 Dec 2008 13:42:59 -0500, Daddy wrote:
>>
>>> Maybe I'm behind the times, but I've just had a look at the 'new,
>>> improved' Dell Community Forums. They're awful!
> [snip]
>>> A few years ago Dell stopped maintaining a separate technical
>>> knowledgebase. That was extremely helpful to me. You can still find
>>> knowledgebase articles but now they're mixed into the thousands of hits
>>> that result from searching the support website.
>>>
>>> First the knowledgebase, now the user forums, and Dell is no longer the
>>> quality leader in PCs...it's getting harder for me to think 'Dell, of
>>> course' for my next PC.
>> http://theunofficial-dellsupportforums.com/forums/index.php?act=idxin
> 
> Interesting to note that the latest issue of the business magazine 
> _Forbes Asia_ (8 Dec 2008) has named a former Dell employee, William 
> Amelio, and his Chinese colleague, Yang Yuanqing, as "Forbes Asia 
> Businessmen of the Year 2008".  (Amelio, who works out of his office 
> in Singapore, is now CEO of the Chinese PC company Lenovo; and 
> Yuanqing, who is usually found in Raleigh NC, is the Lenovo Group 
> Chairman.)
> 
> Cheers, Phred.
> 
They're all recycled from one company to another.  That's why all the 
computers look the same, cost the same, break down just as often as one 
another.  Fresh ideas?  None.  Except maybe Apple... Ben Myers
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From: Ben Myers <ben_myers@charter.net>
Newsgroups: alt.sys.pc-clone.dell,aus.computers
Subject: Re: Recycled Dell staff [Was: What Have They Done to the Community
 Forums?]
Date: Wed, 10 Dec 2008 15:58:48 -0500
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