Article View: alt.sys.pc-clone.dell
Article #597Re: Dell's Sorry History of Microphone/Soundcard Issue (Update)
From: Class_Action
Date: Mon, 21 Nov 2005 19:09
Date: Mon, 21 Nov 2005 19:09
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4295 bytes
"Grumps" wrote:
> Class_Action wrote:
> <previous stuff snipped>
>
> Regardless of whose problem you think it is, have you tried the Creative
> Sound Blaster Audigy unified series Beta driver?
(Do you now know why you are in this thread?)
What about the Beta driver? Supposing it works, what about other
soundcards?
Supposing the Beta driver works, that is, the cause of the problem is
the soundcard driver, why then Dell has been blaiming the problem on
OS incompatibility and conflict with multimedia part of Windows?
Wonder why then Dell replaced soundcards and motherboard?
Wonder why then Dell blames the problem on software settings?
Why then Dell tech support jerk around customers?
kony wrote:
>
> WHY are you off on a
> tangent discussing a motherboard replacement when all you
> need is a sound card?
can't get mic to work on Sound Blaster Audigy 2 ZS
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57660
Dell tech support called tonight to see if my system now worked
after 3 replacement sound cards and a new motherboard. It doesn't.
Dell "Tech support" has "escalated" my problem with the low mic
input levels and had told me the card will not work with my
system. I don't know if it won't work with all 8400s or that's
just their way to say they don't know.
The Dimension support group called me back today saying it is
obviously a software setting issue since the Audigy is the "best"
card made. I explained their "expert" didn't know what she was
talking about.
> No wonder you don't have working
> sound, you need to clearly state the resolution to the
> problem and if the tech can't see the logic you request
> transfer to a supervisor.
WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS...
(10/13/05)
http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60572&view=by_date_ascending&page=3
Well, I just installed my second Audigy 2ZS replacement card (a
refurbished one, according to the package), and not surprisingly
the issue remains exactly the same...
I told the support that another replacment likely wouldn't help,
but what do they care.... He claimed he is not authorized to send
another type of soundcard (and did not want to put me in contact
with someone who was).
Augidy SB ZS microphone problems FIX HERE!!!!
(11/3/05)
http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61369
I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.
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X-Google-Thread: 10a33e,ea07b08f8118462d X-Google-Thread: f5f89,ea07b08f8118462d X-Google-Thread: fd29b,ea07b08f8118462d X-Google-Attributes: gid10a33e,gidf5f89,gidfd29b,public X-Google-Language: ENGLISH,ASCII-7-bit From: Class_Action <classactionlaw1@yahoo.com> Newsgroups: alt.sys.pc-clone.dell,alt.comp.hardware,creative.products.sound_blaster.audigy Subject: Re: Dell's Sorry History of Microphone/Soundcard Issue (Update) Date: Mon, 21 Nov 2005 12:09:39 -0700 Organization: Class_Action.law Message-ID: <8v54o1t2p8grse66aabkeh770s3f67s8mh@4ax.com> References: <1h4on11urq5qeg5ludcgrb2n0udt10vrbd@4ax.com> <qrdpn19ptjl11mtllncuo2qeabtp9feu4n@4ax.com> <gkgpn15lsi8vuvp5ghmdu1dgfnv6catltj@4ax.com> <u7upn1tkhn8dg6cbgufg4ppgv1jpm2krvu@4ax.com> <rb7qn1dhi6uo5sosqqv48pq7f8uvis7c8i@4ax.com> <iojqn19b075j47bl19l8odeeai3scopp4k@4ax.com> <jkmqn1d0mu38112uiid7hkfpmgad2s9h60@4ax.com> <XOKdncGlr5Ub0hzeRVn-rg@giganews.com> <tpt2o1tmf5oompa6apuivfabdt0kq7orm7@4ax.com> <1103o1l4vmu86j6jdfau2p2ctc6951hkhg@4ax.com> <3udr6hF10vk4dU1@individual.net> X-Newsreader: Forte Agent 1.93/32.576 English (American) MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit NNTP-Posting-Host: 172.195.138.238 Lines: 73 X-Authenticated-User: Class_Action X-Complaints-To: abuse@usenet.zapto.org Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!news.glorb.com!news.jgaa.com!rouhivuori!not-for-mail