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Article View: alt.sys.pc-clone.dell
Article #621

Re: Dell's Sorry History of Microphone/Soundcard Issue (Update)

#621
From: Class_Action
Date: Sat, 03 Dec 2005 22:07
47 lines
3368 bytes
kony (Troll) wrote:

> Class_Action <classaction357 AT yahoo DOT com> wrote:
> 
> >   Dell tech support insisted I reformat my hard disk
> >   and reinstall everything.
> >
> >   I am amazed (& frustrated) with the numerous "hoops" that Dell Tech
> >   Support had me jump through over 12 days without ever admitting a
> >   problem.
> 
> They were probably hoping you'd stop acting like a loon and
> just follow their directions, so they kep repeating them.
> 
> Did you ever actually DO what they insisted?

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

Live Value Soundcard: Mic record level too low (1/29/2002)
http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=21877

   Well... technician came and installed new card (same type SB Live
   Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
   etc.... all the same stuff I have tried before.... still no
   better....

> 
> When you initially bought the system, surely you tried it
> out, made sure it was working?  When it was new, Dell
> would've probably issued you a credit for the sound card.
> 
> Did you even investigate enough to find out the difference
> between the two sound chips on the Dell vs the retail card?
> I suggested you look into these details earlier but you just
> keep chasing your tail so no wonder you never get anywbere.

SB Audigy 2 ZS (WDM) DRIVERS!!
http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59496

    > Why not use the drivers from Creative's site?
 
    Many of us have tried installing the updated drivers from
    Creative's site without success.

    We get an error message saying that the update program
    cannot find an Audigy 2ZS installed in our systems.
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From: Class_Action <classactionlaw1@yahoo.com>
Newsgroups: alt.sys.pc-clone.dell,alt.comp.hardware,creative.products.sound_blaster.audigy
Subject: Re: Dell's Sorry History of Microphone/Soundcard Issue (Update) 
Date: Sat, 03 Dec 2005 15:07:08 -0700
Organization: Class_Action.law
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