🚀 go-pugleaf

    if this mic is more than 6 or 8 inches from my mouth
    at normal speaking levels, it barely picks up my voice.

    the mic does not pick up my voice unless I put it
    right up on my mouth.

    I have to yell into my Dell provided microphone for anyone to hear
    me

    I seem to be unable to record anything with a microphone from SB.
    Only when I shout really hard I get a fuzzy little noise recorded

   I discovered that using the creative sound recorder I had to put
   the record level on max, select +20% gain in the mixer and put the
   mic 3 inches from my mouth or else it wouldnt pick up what i said.

   I don't want to -eat- this microphone!!!!

   I have my mic volume all the way up, the booster on, and its still
   way too quiet.  I had to practically put the mic in my mouth.

   When I plugged a mic into the front panel, the volume is so low
   that you have to scream.

   Do you know a way to record an outgoing message without "eating"
   the microphone?

   I have to scream into the microphone


On Thu, 17 Nov 2005 07:36:20 -0600, "Charles" <cb65ATcamcost.nat>
wrote:

>Hey Class_Action, got my third Dell 2 days after the post that you dug out. 
>If there is a song and dance then it is one of satisfaction with my 
>purchases.   Chuck
>
>
>
>"Class_Action" <classactionlaw1@yahoo.com> wrote in message 
>news:223on1p1d88po9hitl7v1t7d1pg92l2oh1@4ax.com...
>> "Charles" <cb65ATcamcost.nat> wrote (11/16/05):
>>>
>>>Three Dell Desktop computers.  Gave two to the kids as I replaced mine. 
>>>All
>>>computers working great.  Have upgraded and "downgraded"  Definitely no
>>>sound card problems......  Chuck
>>
>> The same song and dance?
>>
>> From: "Charles" <cb65ATcamcost.nat>
>> Date: 10/26/05
>>
>> Two desktops, two laptops...no sound problems.  In fact no
>> hardware problems at all.  Chuck
>>
>> Don't believe Dell forum moderator?
>>
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=48561&highlight=3-16#M48561
>> DELL-Cody, Forum Moderator:
>>
>>    UPDATE [3-16-04]: Information posted prior to 3/16/04 has been
>>    saved and forwarded to Dell Engineering. Thank you very much for
>>    your assistance in this matter.
>>
>>    Thank you all for your assistance and patience in this matter. I
>>    have requested closure of this case from Dell Engineering,
>>    preferably with some additional data that will explain the problem
>>    and/or any further troubleshooting information.
>>
>>    It does not appear at this time that a hardware fix is available.
>>
>>    For this reason, I am requesting the additional clarification.
>>
>>>
>>>> Dell's Sorry History of Microphone/Soundcard Issue
>>>> --------------------------------------------------
>>>>
>>>> Here are the selected compilations of Dell microphone/soundcard issue
>>>> posted in the Dell Dimension audio forum.  Note that the problem was
>>>> reported from the very beginning of the forum establishment in late
>>>> 1999 and continuing to this day.  It makes you wonder if Dell ever
>>>> made functioning mic/soundcard.
>>>>
>>>> Despite all the numerous problem reports spanning many years, Dell is
>>>> unconscionably not only not acknowledging the problem, but
>>>> reprehensively engages in jerking around the customers with the same
>>>> runaround tactic over these years.  [See the post on (1/29/2002)]
>>>>
>>>> A law firm is on the verge of being retained to file a class action
>>>> lawsuit on this issue.  If you would like join in the lawsuit or have
>>>> relevant information to pass along, please email:
>>>>
>>>> classactionlaw1@yahoo.com
>>>> [the last character in name is numeral one]
>>>>
>>>>
>>>> Dell's Sorry History of Microphone/Soundcard Issue
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=50332
>>>>
>>>>   The link ends by Dell starting a new thread and locking it
>>>>   so no one could reply, they made it a sticky post for two months
>>>>   (locked) then they removed the sticky status and the post was
>>>>   dropped back about 20 pages of posts to HIDE it.
>>>>
>>>>
>>>> Poor mic pick-up  (12/6/1999)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=422
>>>>
>>>>    if this mic is more than 6 or 8 inches from my mouth
>>>>    at normal speaking levels, it barely picks up my voice.
>>>>
>>>>
>>>> MICROPHONE=POOP  (12/10/1999)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=495
>>>>
>>>>    FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
>>>>    HOW TO GET MY MIC TO RECORD?!?!
>>>>
>>>>    I am experiencing the same problem and so are many others
>>>>    if you look around in the DellTalk area.  It drives me nuts!
>>>>
>>>>
>>>> Mic recording low  (12/25/1999)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=848
>>>>
>>>>    My mic works but it is low. I have to turn the speakers all the
>>>>    way up to hear anything recorded through the mic.
>>>>
>>>>    There is something very wrong with this Yamaha sound system that
>>>>    needs to be fixed and from all the people posting here this is
>>>>    not just an isolated problem. When and how will Dell fix it???
>>>>
>>>>    I have had my Dimension XPS T for a couple of months now, and
>>>>    have the same low Mic volume as you do. I am also getting very
>>>>    frustrated.
>>>>
>>>>
>>>> Microphone  (5/4/2000)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4894
>>>>
>>>>    the mic does not pick up my voice unless I put it
>>>>    right up on my mouth.
>>>>
>>>>    I too am having the same problem, with the same setup.
>>>>    Apparently Dell needs to take some action on this problem.
>>>>
>>>>
>>>> Montego II A3D low mic volume solution!!!!  (5/8/2000)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4951
>>>>
>>>>    There clearly is an issue here - Myself and three collegues all
>>>>    have the same problem on brand new Montego/Dimension systems.
>>>>    At the very least the factory settings are not correct and the
>>>>    user is left fumbling round randomly!
>>>>
>>>>    They obviously don't include a mic test before shipping.
>>>>
>>>>
>>>> Microphone - low input  (9/6/2000)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=7947
>>>>
>>>>    I have to yell into my Dell provided microphone for anyone to hear
>>>>    me
>>>>
>>>>    Just got off the phone w/Customer Service, they told me that
>>>>    the microphone provided was provided "as a COURTESY"
>>>>
>>>>    This is EXTREMELY disappointing, I expect better from Dell.
>>>>
>>>>
>>>> Unable to record with a microphone  (12/7/2000)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=9981
>>>>
>>>>    I seem to be unable to record anything with a microphone from SB.
>>>>    Only when I shout really hard I get a fuzzy little noise recorded
>>>>
>>>>
>>>> Live Value Soundcard: Mic record level too low (1/29/2002)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=21877
>>>>
>>>>   I have my Dimension 8200, Win ME, Soundblaster Live soundcard for
>>>>   two months here is my story.
>>>>
>>>>   I discovered that using the creative sound recorder I had to put
>>>>   the record level on max, select +20% gain in the mixer and put the
>>>>   mic 3 inches from my mouth or else it wouldnt pick up what i said.
>>>>
>>>>   so i contacted Dell tech support they advised me to uninstall the
>>>>   soundcard and reinstall it. I did that and it made no difference.
>>>>
>>>>   They told me to uninstall the windows sound recorder and reinstall
>>>>   it, that made no difference either,
>>>>
>>>>   they told me to uninstall the whole of windows multimedia
>>>>   I did that and it made no difference
>>>>
>>>>
>>>>   I also hope you find the answer. I too would have liked to use
>>>>   Netmeeting! I have a 4300 with ME and the same sound card. Same
>>>>   exact problem. Dell actually sent someone out to install a new
>>>>   card, no help.  I also reinstalled the OS once, drivers twice,
>>>>   no help.
>>>>
>>>>   After trying all the things Dell suggested and that Creative Labs
>>>>   suggested, Dell sent me out a new soundcard. Didn't make a blind
>>>>   bit of difference.
>>>>
>>>>   Well... technician came and installed new card (same type SB Live
>>>>   Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
>>>>   etc.... all the same stuff I have tried before.... still no
>>>>   better....
>>>>
>>>>   Hey !!! This seems to be a DELL age old problem. I have a DImension
>>>>   4100 with Soundblasterlive 512V and Windows Millenium. I have
>>>>   exactly the same problems when trying to record.
>>>>
>>>>   This system was purchased in fall 2000.... No resolution yet!!! not
>>>>   a good sign.
>>>>
>>>>   I don't want to -eat- this microphone!!!!
>>>>
>>>>   Yes! PLEASE let me know if they successfully fix that problem
>>>>   either through replacement or otherwise! They should just recall
>>>>   that card and give us something that works if it's just a defective
>>>>   card because it seems there's a good bunch of us with the same
>>>>   problem!
>>>>
>>>>
>>>> XPS GEN 4 - Audigy 2 zs Microphone Too Quiet (1/5/2005)
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55447
>>>>
>>>>   I have my mic volume all the way up, the booster on, and its still
>>>>   way too quiet.  I had to practically put the mic in my mouth.
>>>>
>>>>
>>>> Low Mic Volume on Audigy 2 Zs (2/14/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55500
>>>>
>>>>   I have seen similar problems in the forums without a solution.
>>>>   Has anyone been able to fix this?
>>>>
>>>>   When I plugged a mic into the front panel, the volume is so low
>>>>   that you have to scream.
>>>>
>>>>   I have the same problem with the same computer and the same
>>>>   soundcard.
>>>>
>>>>
>>>> SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56256
>>>>
>>>>   Now a tech is sheduled to come to the house and replace the sound
>>>>   card. Just what I need a 7 day old system for which I paid extra
>>>>   for a high end sound card and now I'll have a refurbished one.
>>>>
>>>>   As I recall on my Dimension XPST 700r there were issues with that
>>>>   SB card as well.  You would think they could get their act
>>>>   together.
>>>>
>>>>
>>>> Confirmed problem with SoundMax integrated audio (5/9/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57548
>>>>
>>>>   I want Dell to fix the problem in my $1500 machine! Now they are
>>>>   saying it is an O/S incompatibility with the onboard sound and I
>>>>   should do a PC Restore. Hello? It is still using the system that
>>>>   shipped with it. XP SP2. If it's incompatible, then this problem
>>>>   existed from the factory.
>>>>
>>>>   A Dell tech wanted to reinstall the multimedia part of xp. When I
>>>>   asked why, the Dell tech said there's possible conflict. I asked
>>>>   why then Dell shipped out systems with possible -- known --
>>>>   conflict.
>>>>
>>>>   What's infuriating is Dell techs say they never had calls on
>>>>   soundcard/microphone problems, but then later they say they had a
>>>>   couple of calls, like when I asked the Dell tech shortly after the
>>>>   mumbling.
>>>>
>>>>   Saying that there's possible conflict without having dealt with
>>>>   problem calls meant that Dell knew about the problem before
>>>>   shipping. Dell techs had to change the weasel, initial "story"
>>>>   about not having dealt with the problem calls, seeming to give the
>>>>   impression Dell didn't know about the problem before shipping. But
>>>>   then that brings up the question: Does Dell test components'
>>>>   compatibility?
>>>>
>>>>
>>>> microphone does not work HELP (5/14/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57668
>>>>
>>>>   I just can't believe that I got rammed hard by Dell and didn't even
>>>>   get a kiss from it !!!
>>>>
>>>>
>>>> I DARE DELL (5/15/05) [DELETED]
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57678
>>>>
>>>>   I dare anyone from DELL to solve this problem.
>>>>
>>>>   Since getting my new system i have correctly connected my
>>>>   microphone headset to the mic port on the SB card but although
>>>>   I can hear very well, my voice is very quiet.
>>>>
>>>>   Do you know a way to record an outgoing message without "eating"
>>>>   the microphone?
>>>>
>>>>
>>>> can't get mic to work on Sound Blaster Audigy 2 ZS (5/14/05, 6/3/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57660
>>>>
>>>>   After reading through this forum it was interesting to see how many
>>>>   problems they have with this board, yet each support tech acts like
>>>>   it never happened before.  They teach Acting 101 at tech school.
>>>>
>>>>
>>>> can't get mic to work on Sound Blaster Audigy 2 ZS (6/14/05)
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>>>>
>>>>   It sure isn't yours. It's Dell's problem. It's Dell's
>>>>   responsibility to fix. Dell put together the configuration. Dell
>>>>   should have tested it.  Dell should have known about the problem.
>>>>   Again, why the "never heard of" charade even now -- after many
>>>>   problem reports for a long time!!
>>>>
>>>>   > Anyone know a good lawyer that likes to do consumer class action
>>>>   > suits?
>>>>
>>>>   There are currently two class action lawsuits:
>>>>
>>>>        http://www.seegerweiss.com/
>>>>        http://www.lerachlaw.com/
>>>>
>>>>
>>>> Is there a fix for Dell's low mic problem? (7/16/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59038
>>>>
>>>>   I haven't seen any fix. It's amazing how many people (including me)
>>>>   have this problem with Dell computers and Dell seems to be unable
>>>>   or unwilling to address it.
>>>>
>>>>
>>>> Microphone on Audigy 2 ZS not recording (8/9/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59439
>>>>
>>>>   I just got my new XPS Gen 5 and can't get it to record any audio
>>>>   using my microphone.
>>>>   I have to scream into the microphone
>>>>
>>>>   this problem has been posted on this forum for many months without
>>>>   any resolution.
>>>>
>>>>
>>>> Microphone - weak input, out of ideas... (8/29/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60002
>>>>
>>>>   Dell tech support insisted I reformat my hard disk and reinstall
>>>>   everything.
>>>>
>>>>   It's really sad to see this problem persist for so long without any
>>>>   help from Dell Support. If you search this forum, you'll see many,
>>>>   many posts about this. What's really pathetic is that you were sent
>>>>   a replacement sound card and told to reformat when Dell should know
>>>>   by now that it's not just YOUR card that's not performing as it
>>>>   should.
>>>>
>>>>   I am amazed (& frustrated) with the numerous "hoops" that Dell Tech
>>>>   Support had me jump through over 12 days without ever admitting a
>>>>   problem.
>>>>
>>>>   Your tactic seems to be to "wear the customer out" until he/she
>>>>   gives up.
>>>>
>>>>
>>>> Augiby SB ZS microphone problems FIX HERE!!!! (9/9/05)
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60340
>>>>
>>>>   I can see it coming, my warranty ends in November 05 and Dell's
>>>>   gona tell me to pound sand.
>>>>
>>>>   I tried an old Yamaha Waveforce 192XG out of my 5 year olds PC and
>>>>   guess what? It worked.
>>>>
>>>>   Now I don't know about you, but that doesn't make me feel good
>>>>   about the $$$ I spend on my XPS system.
>>>>
>>>>
>>>> WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS... (9/18/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60572
>>>>
>>>>   Brand New XPS 600 with Audigy 2 Zs. I have tried every option that
>>>>   has been suggested on the forums and via Google search. I just
>>>>   can't get any decent volume from my mic.
>>>>
>>>>   Therefore, Madam, I kindly ask that Dell take its responsibility to
>>>>   make my XPS system (under warranty) fully functional.
>>>>
>>>>   I think I have seen every single volume control slider that exists
>>>>   in the system, XP, Creative, etc.
>>>>
>>>>   I just got my machine Friday, an XPS 600 with the Audigy 2ZS with
>>>>   the same exact problem all of you are having. I can get some mic
>>>>   volume with everything upped but it is not exceptable.
>>>>
>>>>   Well, I just installed my second Audigy 2ZS replacement card (a
>>>>   refurbished one, according to the package), and not surprisingly
>>>>   the issue remains exactly the same...
>>>>
>>>>   I told the support that another replacment likely wouldn't help,
>>>>   but what do they care.... He claimed he is not authorized to send
>>>>   another type of soundcard (and did not want to put me in contact
>>>>   with someone who was).
>>>>
>>>>   I still think they made a change on the card itself to reduce the
>>>>   mic gain because they had a lot of complaints about
>>>>   noise/interference in the mic line.
>>>>
>>>>   I have been through every switch, slider and control with XPS
>>>>   Advanced support at least twice. This isn't a user error.
>>>>
>>>>
>>>> At a Loss!!!! Dimension Audio problems (10/3/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60815
>>>>
>>>>   They had me do the complete restore right away, but the problem
>>>>   came back within a week or so. They are going to make me do a
>>>>   complete restore again.
>>>>
>>>>   You're joking..... for real????? That's ridiculous !!!! I'm sorry
>>>>   to hear that, I cannot believe NO ONE can figure out a problem that
>>>>   many people are having.
>>>>
>>>>
>>>> Low output from "standard" mic (10/9/05)
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61118
>>>>
>>>>   I can't get the mic that comes with the computer to generate much
>>>>   output.
>>>>
>>>>   If you go to Dell tech support with the mic problem and ask if
>>>>   they've heard of the mic problem, they will most likely say they've
>>>>   never heard of the mic problem !!
>>>>
>>>>
>>>> can't get mic to work on Sound Blaster Audigy 2 ZS (10/13/05)
>>>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>>>>
>>>>   This is a widespread and continuing problem with the Dell version
>>>>   of the Audigy 2 ZS sound card. The mic input does not work.
>>>>
>>>>   Yet Dell is still bundling these cards with its systems.
>>>>
>>>>
>>>> Low volume microphone problem -DELL OEM Audigy 2 ZS soundcard
>>>> (10/21/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61522
>>>>
>>>>    Apparently DELL conveniently chose to delete the thread of
>>>>    all customers having the low volume microphone issue on their
>>>>    newly shipped XPS Gen systems, entitled: Microphone Problems
>>>>    Listing (10/14/05)
>>>>
>>>>    That is to me pretty much confirming the existence of the problem
>>>>    but not taking the responsibility to address it. Shame on you!
>>>>
>>>>
>>>> Low Mic Volume?  (10/29/05)
>>>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61754
>>>>
>>>>    I have read several posts about the low mic volume on Dimension
>>>>    Desktops with the Soundblaster 24k Sound Card but unfortunately I
>>>>    haven't found any of them with a solution.  Is there to date a
>>>>    solution for this?
>>>>
>>>>    I bought my pc for the purpose of Voice chatting that I use for
>>>>    business purposes on a daily basis and would really appreciate
>>>>    any fix for this.
>>>>
>>>>
>>>
>> 
>