Article View: alt.sys.pc-clone.dell
Article #677Re: Dell's Sorry History of Microphone/Soundcard Issue (Update)
From: Tom Scales
Date: Fri, 18 Nov 2005 21:10
Date: Fri, 18 Nov 2005 21:10
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20989 bytes
Yes, this was pointed out to him, but he didn't want to hear it. He is clearly just trying to get money out of Dell. Interestingly, of all the posters here, after this was posted, only one mentioned a sound problem. The rest of us have no problems at all. Attorneys. Tom "hdrdtd" <hdrdtd@comcast.net> wrote in message news:V-udncdAx4cms-PenZ2dnUVZ_v2dnZ2d@giganews.com... > Pardon me If I mention something that may have already been covered in the > past....... > > This may sound stupid, but let me ask a question.... > > It's not clear to me if the microphones that the various people have been > trying to use are ones that came with the system or they are mic's they > had laying around at home. > > Different microphones (to my knowledge) are designed with different output > levels. > > Some microphones by design produce a higher output signal than some > others. > > If someone were to try using a low-output Mic in a soundcard (anybodies) > that requires a higher output Mic, then of course the recorded signal > would be so low as to be buried way down in the background noise. > > I would simply make 'sure' that the specs of the soundcard are examined to > see what signal level the Mic input circuit is expecting, and check the > specs on the Mic to make sure they match. > > > "Class_Action" <classactionlaw1@yahoo.com> wrote in message > news:8b9sn116eg3vrbq8ui2b1v3fmbkjn3nfrq@4ax.com... >> "Cymbal Man Freq." wrote: >>> >>> Clearly, screaming into this newsgroup is AS BAD, IF NOT WORSE than your >>> Soundcard problem. Is the problem about Dell, or the Dell Newsgroup, or >>> both? I >>> think it is both. >> >> The group name is alt.sys.pc-clone.dell, the post is about Dell in >> the negative. Thus, the post screams. >> >> Don't you have anything to say to "kony"? >> >> -------------------------------------------------- >> Dell's Sorry History of Microphone/Soundcard Issue >> -------------------------------------------------- >> >> Here are the selected compilations of Dell microphone/soundcard issue >> posted in the Dell Dimension audio forum. Note that the problem was >> reported from the very beginning of the forum establishment in late >> 1999 and continuing to this day. It makes you wonder if Dell ever >> made functioning mic/soundcard. >> >> Despite all the numerous problem reports spanning many years, Dell is >> unconscionably not only not acknowledging the problem, but >> reprehensively engages in jerking around the customers with the same >> runaround tactic over these years. [See the post on (1/29/2002)] >> >> A law firm is on the verge of being retained to file a class action >> lawsuit on this issue. If you would like join in the lawsuit or have >> relevant information to pass along, please email: >> >> classactionlaw1@yahoo.com >> [the last character in name is numeral one] >> >> >> Dell's Sorry History of Microphone/Soundcard Issue >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=50332 >> >> The link ends by Dell starting a new thread and locking it >> so no one could reply, they made it a sticky post for two months >> (locked) then they removed the sticky status and the post was >> dropped back about 20 pages of posts to HIDE it. >> >> >> Poor mic pick-up (12/6/1999) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=422 >> >> if this mic is more than 6 or 8 inches from my mouth >> at normal speaking levels, it barely picks up my voice. >> >> >> MICROPHONE=POOP (12/10/1999) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=495 >> >> FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME >> HOW TO GET MY MIC TO RECORD?!?! >> >> I am experiencing the same problem and so are many others >> if you look around in the DellTalk area. It drives me nuts! >> >> >> Mic recording low (12/25/1999) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=848 >> >> My mic works but it is low. I have to turn the speakers all the >> way up to hear anything recorded through the mic. >> >> There is something very wrong with this Yamaha sound system that >> needs to be fixed and from all the people posting here this is >> not just an isolated problem. When and how will Dell fix it??? >> >> I have had my Dimension XPS T for a couple of months now, and >> have the same low Mic volume as you do. I am also getting very >> frustrated. >> >> >> Microphone (5/4/2000) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4894 >> >> the mic does not pick up my voice unless I put it >> right up on my mouth. >> >> I too am having the same problem, with the same setup. >> Apparently Dell needs to take some action on this problem. >> >> >> Montego II A3D low mic volume solution!!!! (5/8/2000) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4951 >> >> There clearly is an issue here - Myself and three collegues all >> have the same problem on brand new Montego/Dimension systems. >> At the very least the factory settings are not correct and the >> user is left fumbling round randomly! >> >> They obviously don't include a mic test before shipping. >> >> >> Microphone - low input (9/6/2000) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=7947 >> >> I have to yell into my Dell provided microphone for anyone to hear >> me >> >> Just got off the phone w/Customer Service, they told me that >> the microphone provided was provided "as a COURTESY" >> >> This is EXTREMELY disappointing, I expect better from Dell. >> >> >> Unable to record with a microphone (12/7/2000) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=9981 >> >> I seem to be unable to record anything with a microphone from SB. >> Only when I shout really hard I get a fuzzy little noise recorded >> >> >> Live Value Soundcard: Mic record level too low (1/29/2002) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=21877 >> >> I have my Dimension 8200, Win ME, Soundblaster Live soundcard for >> two months here is my story. >> >> I discovered that using the creative sound recorder I had to put >> the record level on max, select +20% gain in the mixer and put the >> mic 3 inches from my mouth or else it wouldnt pick up what i said. >> >> so i contacted Dell tech support they advised me to uninstall the >> soundcard and reinstall it. I did that and it made no difference. >> >> They told me to uninstall the windows sound recorder and reinstall >> it, that made no difference either, >> >> they told me to uninstall the whole of windows multimedia >> I did that and it made no difference >> >> >> I also hope you find the answer. I too would have liked to use >> Netmeeting! I have a 4300 with ME and the same sound card. Same >> exact problem. Dell actually sent someone out to install a new >> card, no help. I also reinstalled the OS once, drivers twice, >> no help. >> >> After trying all the things Dell suggested and that Creative Labs >> suggested, Dell sent me out a new soundcard. Didn't make a blind >> bit of difference. >> >> Well... technician came and installed new card (same type SB Live >> Value! 512V CT4780).... He tried uninstalling, reinstalling drivers >> etc.... all the same stuff I have tried before.... still no >> better.... >> >> Hey !!! This seems to be a DELL age old problem. I have a DImension >> 4100 with Soundblasterlive 512V and Windows Millenium. I have >> exactly the same problems when trying to record. >> >> This system was purchased in fall 2000.... No resolution yet!!! not >> a good sign. >> >> I don't want to -eat- this microphone!!!! >> >> Yes! PLEASE let me know if they successfully fix that problem >> either through replacement or otherwise! They should just recall >> that card and give us something that works if it's just a defective >> card because it seems there's a good bunch of us with the same >> problem! >> >> >> XPS GEN 4 - Audigy 2 zs Microphone Too Quiet (1/5/2005) >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55447 >> >> I have my mic volume all the way up, the booster on, and its still >> way too quiet. I had to practically put the mic in my mouth. >> >> >> Low Mic Volume on Audigy 2 Zs (2/14/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55500 >> >> I have seen similar problems in the forums without a solution. >> Has anyone been able to fix this? >> >> When I plugged a mic into the front panel, the volume is so low >> that you have to scream. >> >> I have the same problem with the same computer and the same >> soundcard. >> >> >> SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56256 >> >> Now a tech is sheduled to come to the house and replace the sound >> card. Just what I need a 7 day old system for which I paid extra >> for a high end sound card and now I'll have a refurbished one. >> >> As I recall on my Dimension XPST 700r there were issues with that >> SB card as well. You would think they could get their act >> together. >> >> >> Confirmed problem with SoundMax integrated audio (5/9/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57548 >> >> I want Dell to fix the problem in my $1500 machine! Now they are >> saying it is an O/S incompatibility with the onboard sound and I >> should do a PC Restore. Hello? It is still using the system that >> shipped with it. XP SP2. If it's incompatible, then this problem >> existed from the factory. >> >> A Dell tech wanted to reinstall the multimedia part of xp. When I >> asked why, the Dell tech said there's possible conflict. I asked >> why then Dell shipped out systems with possible -- known -- >> conflict. >> >> What's infuriating is Dell techs say they never had calls on >> soundcard/microphone problems, but then later they say they had a >> couple of calls, like when I asked the Dell tech shortly after the >> mumbling. >> >> Saying that there's possible conflict without having dealt with >> problem calls meant that Dell knew about the problem before >> shipping. Dell techs had to change the weasel, initial "story" >> about not having dealt with the problem calls, seeming to give the >> impression Dell didn't know about the problem before shipping. But >> then that brings up the question: Does Dell test components' >> compatibility? >> >> >> microphone does not work HELP (5/14/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57668 >> >> I just can't believe that I got rammed hard by Dell and didn't even >> get a kiss from it !!! >> >> >> I DARE DELL (5/15/05) [DELETED] >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57678 >> >> I dare anyone from DELL to solve this problem. >> >> Since getting my new system i have correctly connected my >> microphone headset to the mic port on the SB card but although >> I can hear very well, my voice is very quiet. >> >> Do you know a way to record an outgoing message without "eating" >> the microphone? >> >> >> can't get mic to work on Sound Blaster Audigy 2 ZS (5/14/05, 6/3/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57660 >> >> After reading through this forum it was interesting to see how many >> problems they have with this board, yet each support tech acts like >> it never happened before. They teach Acting 101 at tech school. >> >> >> can't get mic to work on Sound Blaster Audigy 2 ZS (6/14/05) >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450 >> >> It sure isn't yours. It's Dell's problem. It's Dell's >> responsibility to fix. Dell put together the configuration. Dell >> should have tested it. Dell should have known about the problem. >> Again, why the "never heard of" charade even now -- after many >> problem reports for a long time!! >> >> > Anyone know a good lawyer that likes to do consumer class action >> > suits? >> >> There are currently two class action lawsuits: >> >> http://www.seegerweiss.com/ >> http://www.lerachlaw.com/ >> >> >> Is there a fix for Dell's low mic problem? (7/16/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59038 >> >> I haven't seen any fix. It's amazing how many people (including me) >> have this problem with Dell computers and Dell seems to be unable >> or unwilling to address it. >> >> >> Microphone on Audigy 2 ZS not recording (8/9/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59439 >> >> I just got my new XPS Gen 5 and can't get it to record any audio >> using my microphone. >> I have to scream into the microphone >> >> this problem has been posted on this forum for many months without >> any resolution. >> >> >> Microphone - weak input, out of ideas... (8/29/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60002 >> >> Dell tech support insisted I reformat my hard disk and reinstall >> everything. >> >> It's really sad to see this problem persist for so long without any >> help from Dell Support. If you search this forum, you'll see many, >> many posts about this. What's really pathetic is that you were sent >> a replacement sound card and told to reformat when Dell should know >> by now that it's not just YOUR card that's not performing as it >> should. >> >> I am amazed (& frustrated) with the numerous "hoops" that Dell Tech >> Support had me jump through over 12 days without ever admitting a >> problem. >> >> Your tactic seems to be to "wear the customer out" until he/she >> gives up. >> >> >> Augiby SB ZS microphone problems FIX HERE!!!! (9/9/05) >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60340 >> >> I can see it coming, my warranty ends in November 05 and Dell's >> gona tell me to pound sand. >> >> I tried an old Yamaha Waveforce 192XG out of my 5 year olds PC and >> guess what? It worked. >> >> Now I don't know about you, but that doesn't make me feel good >> about the $$$ I spend on my XPS system. >> >> >> WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS... (9/18/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60572 >> >> Brand New XPS 600 with Audigy 2 Zs. I have tried every option that >> has been suggested on the forums and via Google search. I just >> can't get any decent volume from my mic. >> >> Therefore, Madam, I kindly ask that Dell take its responsibility to >> make my XPS system (under warranty) fully functional. >> >> I think I have seen every single volume control slider that exists >> in the system, XP, Creative, etc. >> >> I just got my machine Friday, an XPS 600 with the Audigy 2ZS with >> the same exact problem all of you are having. I can get some mic >> volume with everything upped but it is not exceptable. >> >> Well, I just installed my second Audigy 2ZS replacement card (a >> refurbished one, according to the package), and not surprisingly >> the issue remains exactly the same... >> >> I told the support that another replacment likely wouldn't help, >> but what do they care.... He claimed he is not authorized to send >> another type of soundcard (and did not want to put me in contact >> with someone who was). >> >> I still think they made a change on the card itself to reduce the >> mic gain because they had a lot of complaints about >> noise/interference in the mic line. >> >> I have been through every switch, slider and control with XPS >> Advanced support at least twice. This isn't a user error. >> >> >> At a Loss!!!! Dimension Audio problems (10/3/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60815 >> >> They had me do the complete restore right away, but the problem >> came back within a week or so. They are going to make me do a >> complete restore again. >> >> You're joking..... for real????? That's ridiculous !!!! I'm sorry >> to hear that, I cannot believe NO ONE can figure out a problem that >> many people are having. >> >> >> Low output from "standard" mic (10/9/05) >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61118 >> >> I can't get the mic that comes with the computer to generate much >> output. >> >> If you go to Dell tech support with the mic problem and ask if >> they've heard of the mic problem, they will most likely say they've >> never heard of the mic problem !! >> >> >> can't get mic to work on Sound Blaster Audigy 2 ZS (10/13/05) >> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450 >> >> This is a widespread and continuing problem with the Dell version >> of the Audigy 2 ZS sound card. The mic input does not work. >> >> Yet Dell is still bundling these cards with its systems. >> >> >> Low volume microphone problem -DELL OEM Audigy 2 ZS soundcard >> (10/21/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61522 >> >> Apparently DELL conveniently chose to delete the thread of >> all customers having the low volume microphone issue on their >> newly shipped XPS Gen systems, entitled: Microphone Problems >> Listing (10/14/05) >> >> That is to me pretty much confirming the existence of the problem >> but not taking the responsibility to address it. Shame on you! >> >> >> Low Mic Volume? (10/29/05) >> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61754 >> >> I have read several posts about the low mic volume on Dimension >> Desktops with the Soundblaster 24k Sound Card but unfortunately I >> haven't found any of them with a solution. Is there to date a >> solution for this? >> >> I bought my pc for the purpose of Voice chatting that I use for >> business purposes on a daily basis and would really appreciate >> any fix for this. >> >> > >
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X-Google-Thread: 10a33e,ea07b08f8118462d X-Google-Thread: f5f89,ea07b08f8118462d X-Google-Thread: fd29b,ea07b08f8118462d X-Google-Attributes: gid10a33e,gidf5f89,gidfd29b,public X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!peer01.cox.net!cox.net!hwmnpeer01.lga!hwmedia!news-server.columbus.rr.com!cyclone2.kc.rr.com!news2.kc.rr.com!news-post.tampabay.rr.com!tornado.tampabay.rr.com.POSTED!53ab2750!not-for-mail From: "Tom Scales" <tomtoo@softhome.net> Newsgroups: alt.sys.pc-clone.dell,alt.comp.hardware,creative.products.sound_blaster.audigy References: <9f7nn198rvjajigq9f2fp50ntsbvka6m95@4ax.com> <oqinn1p4dn1b3c1mqpn50ghjeok1o14fe6@4ax.com> <m43on1l74asmnc09apous93fv9ke9cgo9l@4ax.com> <1h4on11urq5qeg5ludcgrb2n0udt10vrbd@4ax.com> <2ogon1d3fje962t8nssnrag8ig4av2748c@4ax.com> <o9gpn11irs68dp0vanlquir54viqi2olkl@4ax.com> <13upn1h9rsu3lh26skl44kpduvasfeh95m@4ax.com> <067qn15aorustr2dehvhfd3k2reh8fvtdv@4ax.com> <f3jqn1dsjpfdgam0sak01se66f73m20a4q@4ax.com> <jqiff.17189$DL6.248@twister.nyroc.rr.com> <8b9sn116eg3vrbq8ui2b1v3fmbkjn3nfrq@4ax.com> <V-udncdAx4cms-PenZ2dnUVZ_v2dnZ2d@giganews.com> Subject: Re: Dell's Sorry History of Microphone/Soundcard Issue (Update) Lines: 459 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2670 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670 X-RFC2646: Format=Flowed; Response Message-ID: <Mqrff.13601$dT3.2735@tornado.tampabay.rr.com> Date: Fri, 18 Nov 2005 21:10:04 GMT NNTP-Posting-Host: 68.205.54.114 X-Complaints-To: abuse@rr.com X-Trace: tornado.tampabay.rr.com 1132348204 68.205.54.114 (Fri, 18 Nov 2005 16:10:04 EST) NNTP-Posting-Date: Fri, 18 Nov 2005 16:10:04 EST Organization: Road Runner High Speed Online http://www.rr.com