🚀 go-pugleaf

Three Dell Desktop computers.  Gave two to the kids as I replaced mine.  All 
computers working great.  Have upgraded and "downgraded"  Definitely no 
sound card problems......  Chuck


"Class_Action" <classactionlaw1@yahoo.com> wrote in message 
news:9f7nn198rvjajigq9f2fp50ntsbvka6m95@4ax.com...
> Dell's Sorry History of Microphone/Soundcard Issue
> --------------------------------------------------
>
> Here are the selected compilations of Dell microphone/soundcard issue
> posted in the Dell Dimension audio forum.  Note that the problem was
> reported from the very beginning of the forum establishment in late
> 1999 and continuing to this day.  It makes you wonder if Dell ever
> made functioning mic/soundcard.
>
> Despite all the numerous problem reports spanning many years, Dell is
> unconscionably not only not acknowledging the problem, but
> reprehensively engages in jerking around the customers with the same
> runaround tactic over these years.  [See the post on (1/29/2002)]
>
> A law firm is on the verge of being retained to file a class action
> lawsuit on this issue.  If you would like join in the lawsuit or have
> relevant information to pass along, please email:
>
> classactionlaw1@yahoo.com
> [the last character in name is numeral one]
>
>
> Dell's Sorry History of Microphone/Soundcard Issue
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=50332
>
>   The link ends by Dell starting a new thread and locking it
>   so no one could reply, they made it a sticky post for two months
>   (locked) then they removed the sticky status and the post was
>   dropped back about 20 pages of posts to HIDE it.
>
>
> Poor mic pick-up  (12/6/1999)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=422
>
>    if this mic is more than 6 or 8 inches from my mouth
>    at normal speaking levels, it barely picks up my voice.
>
>
> MICROPHONE=POOP  (12/10/1999)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=495
>
>    FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
>    HOW TO GET MY MIC TO RECORD?!?!
>
>    I am experiencing the same problem and so are many others
>    if you look around in the DellTalk area.  It drives me nuts!
>
>
> Mic recording low  (12/25/1999)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=848
>
>    My mic works but it is low. I have to turn the speakers all the
>    way up to hear anything recorded through the mic.
>
>    There is something very wrong with this Yamaha sound system that
>    needs to be fixed and from all the people posting here this is
>    not just an isolated problem. When and how will Dell fix it???
>
>    I have had my Dimension XPS T for a couple of months now, and
>    have the same low Mic volume as you do. I am also getting very
>    frustrated.
>
>
> Microphone  (5/4/2000)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4894
>
>    the mic does not pick up my voice unless I put it
>    right up on my mouth.
>
>    I too am having the same problem, with the same setup.
>    Apparently Dell needs to take some action on this problem.
>
>
> Montego II A3D low mic volume solution!!!!  (5/8/2000)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4951
>
>    There clearly is an issue here - Myself and three collegues all
>    have the same problem on brand new Montego/Dimension systems.
>    At the very least the factory settings are not correct and the
>    user is left fumbling round randomly!
>
>    They obviously don't include a mic test before shipping.
>
>
> Microphone - low input  (9/6/2000)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=7947
>
>    I have to yell into my Dell provided microphone for anyone to hear
>    me
>
>    Just got off the phone w/Customer Service, they told me that
>    the microphone provided was provided "as a COURTESY"
>
>    This is EXTREMELY disappointing, I expect better from Dell.
>
>
> Unable to record with a microphone  (12/7/2000)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=9981
>
>    I seem to be unable to record anything with a microphone from SB.
>    Only when I shout really hard I get a fuzzy little noise recorded
>
>
> Live Value Soundcard: Mic record level too low (1/29/2002)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=21877
>
>   I have my Dimension 8200, Win ME, Soundblaster Live soundcard for
>   two months here is my story.
>
>   I discovered that using the creative sound recorder I had to put
>   the record level on max, select +20% gain in the mixer and put the
>   mic 3 inches from my mouth or else it wouldnt pick up what i said.
>
>   so i contacted Dell tech support they advised me to uninstall the
>   soundcard and reinstall it. I did that and it made no difference.
>
>   They told me to uninstall the windows sound recorder and reinstall
>   it, that made no difference either,
>
>   they told me to uninstall the whole of windows multimedia
>   I did that and it made no difference
>
>
>   I also hope you find the answer. I too would have liked to use
>   Netmeeting! I have a 4300 with ME and the same sound card. Same
>   exact problem. Dell actually sent someone out to install a new
>   card, no help.  I also reinstalled the OS once, drivers twice,
>   no help.
>
>   After trying all the things Dell suggested and that Creative Labs
>   suggested, Dell sent me out a new soundcard. Didn't make a blind
>   bit of difference.
>
>   Well... technician came and installed new card (same type SB Live
>   Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
>   etc.... all the same stuff I have tried before.... still no
>   better....
>
>   Hey !!! This seems to be a DELL age old problem. I have a DImension
>   4100 with Soundblasterlive 512V and Windows Millenium. I have
>   exactly the same problems when trying to record.
>
>   This system was purchased in fall 2000.... No resolution yet!!! not
>   a good sign.
>
>   I don't want to -eat- this microphone!!!!
>
>   Yes! PLEASE let me know if they successfully fix that problem
>   either through replacement or otherwise! They should just recall
>   that card and give us something that works if it's just a defective
>   card because it seems there's a good bunch of us with the same
>   problem!
>
>
> XPS GEN 4 - Audigy 2 zs Microphone Too Quiet (1/5/2005)
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55447
>
>   I have my mic volume all the way up, the booster on, and its still
>   way too quiet.  I had to practically put the mic in my mouth.
>
>
> Low Mic Volume on Audigy 2 Zs (2/14/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55500
>
>   I have seen similar problems in the forums without a solution.
>   Has anyone been able to fix this?
>
>   When I plugged a mic into the front panel, the volume is so low
>   that you have to scream.
>
>   I have the same problem with the same computer and the same
>   soundcard.
>
>
> SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56256
>
>   Now a tech is sheduled to come to the house and replace the sound
>   card. Just what I need a 7 day old system for which I paid extra
>   for a high end sound card and now I'll have a refurbished one.
>
>   As I recall on my Dimension XPST 700r there were issues with that
>   SB card as well.  You would think they could get their act
>   together.
>
>
> Confirmed problem with SoundMax integrated audio (5/9/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57548
>
>   I want Dell to fix the problem in my $1500 machine! Now they are
>   saying it is an O/S incompatibility with the onboard sound and I
>   should do a PC Restore. Hello? It is still using the system that
>   shipped with it. XP SP2. If it's incompatible, then this problem
>   existed from the factory.
>
>   A Dell tech wanted to reinstall the multimedia part of xp. When I
>   asked why, the Dell tech said there's possible conflict. I asked
>   why then Dell shipped out systems with possible -- known --
>   conflict.
>
>   What's infuriating is Dell techs say they never had calls on
>   soundcard/microphone problems, but then later they say they had a
>   couple of calls, like when I asked the Dell tech shortly after the
>   mumbling.
>
>   Saying that there's possible conflict without having dealt with
>   problem calls meant that Dell knew about the problem before
>   shipping. Dell techs had to change the weasel, initial "story"
>   about not having dealt with the problem calls, seeming to give the
>   impression Dell didn't know about the problem before shipping. But
>   then that brings up the question: Does Dell test components'
>   compatibility?
>
>
> microphone does not work HELP (5/14/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57668
>
>   I just can't believe that I got rammed hard by Dell and didn't even
>   get a kiss from it !!!
>
>
> I DARE DELL (5/15/05) [DELETED]
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57678
>
>   I dare anyone from DELL to solve this problem.
>
>   Since getting my new system i have correctly connected my
>   microphone headset to the mic port on the SB card but although
>   I can hear very well, my voice is very quiet.
>
>   Do you know a way to record an outgoing message without "eating"
>   the microphone?
>
>
> can't get mic to work on Sound Blaster Audigy 2 ZS (5/14/05, 6/3/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57660
>
>   After reading through this forum it was interesting to see how many
>   problems they have with this board, yet each support tech acts like
>   it never happened before.  They teach Acting 101 at tech school.
>
>
> can't get mic to work on Sound Blaster Audigy 2 ZS (6/14/05)
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>
>   It sure isn't yours. It's Dell's problem. It's Dell's
>   responsibility to fix. Dell put together the configuration. Dell
>   should have tested it.  Dell should have known about the problem.
>   Again, why the "never heard of" charade even now -- after many
>   problem reports for a long time!!
>
>   > Anyone know a good lawyer that likes to do consumer class action
>   > suits?
>
>   There are currently two class action lawsuits:
>
>        http://www.seegerweiss.com/
>        http://www.lerachlaw.com/
>
>
> Is there a fix for Dell's low mic problem? (7/16/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59038
>
>   I haven't seen any fix. It's amazing how many people (including me)
>   have this problem with Dell computers and Dell seems to be unable
>   or unwilling to address it.
>
>
> Microphone on Audigy 2 ZS not recording (8/9/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59439
>
>   I just got my new XPS Gen 5 and can't get it to record any audio
>   using my microphone.
>   I have to scream into the microphone
>
>   this problem has been posted on this forum for many months without
>   any resolution.
>
>
> Microphone - weak input, out of ideas... (8/29/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60002
>
>   Dell tech support insisted I reformat my hard disk and reinstall
>   everything.
>
>   It's really sad to see this problem persist for so long without any
>   help from Dell Support. If you search this forum, you'll see many,
>   many posts about this. What's really pathetic is that you were sent
>   a replacement sound card and told to reformat when Dell should know
>   by now that it's not just YOUR card that's not performing as it
>   should.
>
>   I am amazed (& frustrated) with the numerous "hoops" that Dell Tech
>   Support had me jump through over 12 days without ever admitting a
>   problem.
>
>   Your tactic seems to be to "wear the customer out" until he/she
>   gives up.
>
>
> Augiby SB ZS microphone problems FIX HERE!!!! (9/9/05)
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60340
>
>   I can see it coming, my warranty ends in November 05 and Dell's
>   gona tell me to pound sand.
>
>   I tried an old Yamaha Waveforce 192XG out of my 5 year olds PC and
>   guess what? It worked.
>
>   Now I don't know about you, but that doesn't make me feel good
>   about the $$$ I spend on my XPS system.
>
>
> WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS... (9/18/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60572
>
>   Brand New XPS 600 with Audigy 2 Zs. I have tried every option that
>   has been suggested on the forums and via Google search. I just
>   can't get any decent volume from my mic.
>
>   Therefore, Madam, I kindly ask that Dell take its responsibility to
>   make my XPS system (under warranty) fully functional.
>
>   I think I have seen every single volume control slider that exists
>   in the system, XP, Creative, etc.
>
>   I just got my machine Friday, an XPS 600 with the Audigy 2ZS with
>   the same exact problem all of you are having. I can get some mic
>   volume with everything upped but it is not exceptable.
>
>   Well, I just installed my second Audigy 2ZS replacement card (a
>   refurbished one, according to the package), and not surprisingly
>   the issue remains exactly the same...
>
>   I told the support that another replacment likely wouldn't help,
>   but what do they care.... He claimed he is not authorized to send
>   another type of soundcard (and did not want to put me in contact
>   with someone who was).
>
>   I still think they made a change on the card itself to reduce the
>   mic gain because they had a lot of complaints about
>   noise/interference in the mic line.
>
>   I have been through every switch, slider and control with XPS
>   Advanced support at least twice. This isn't a user error.
>
>
> At a Loss!!!! Dimension Audio problems (10/3/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60815
>
>   They had me do the complete restore right away, but the problem
>   came back within a week or so. They are going to make me do a
>   complete restore again.
>
>   You're joking..... for real????? That's ridiculous !!!! I'm sorry
>   to hear that, I cannot believe NO ONE can figure out a problem that
>   many people are having.
>
>
> Low output from "standard" mic (10/9/05)
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61118
>
>   I can't get the mic that comes with the computer to generate much
>   output.
>
>   If you go to Dell tech support with the mic problem and ask if
>   they've heard of the mic problem, they will most likely say they've
>   never heard of the mic problem !!
>
>
> can't get mic to work on Sound Blaster Audigy 2 ZS (10/13/05)
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>
>   This is a widespread and continuing problem with the Dell version
>   of the Audigy 2 ZS sound card. The mic input does not work.
>
>   Yet Dell is still bundling these cards with its systems.
>
>
> Low volume microphone problem -DELL OEM Audigy 2 ZS soundcard
> (10/21/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61522
>
>    Apparently DELL conveniently chose to delete the thread of
>    all customers having the low volume microphone issue on their
>    newly shipped XPS Gen systems, entitled: Microphone Problems
>    Listing (10/14/05)
>
>    That is to me pretty much confirming the existence of the problem
>    but not taking the responsibility to address it. Shame on you!
>
>
> Low Mic Volume?  (10/29/05)
> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61754
>
>    I have read several posts about the low mic volume on Dimension
>    Desktops with the Soundblaster 24k Sound Card but unfortunately I
>    haven't found any of them with a solution.  Is there to date a
>    solution for this?
>
>    I bought my pc for the purpose of Voice chatting that I use for
>    business purposes on a daily basis and would really appreciate
>    any fix for this.
>
>