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Article #708

Re: Dell's Sorry History of Microphone/Soundcard Issue (Update)

#708
From: Class_Action
Date: Thu, 17 Nov 2005 09:28
55 lines
3067 bytes
kony  wrote:
>
>Class_Action wrote:
>
>> kony wrote:
>>>
>> > You have no idea what in the world you're talking about.
>> >
>> > Dell has used MANY different platforms in that period of
>> > time.
>>
>> So?  Is that the cause of low mic volume problem?
>
> It is clearly an indication that there is no such thing as a
> "Dell low mic volume problem".  Rather, there is a "Windows
> users don't know how to adjust windows settings, including
> MIC volume, problem."

Previously:
-----------------------------------------------------------
>GOOD GRIEF!
>
>Did you ever consider that you can't blame an OEM for your
>lack of ability to use windows?  MIc boost and recording
>levels have to be set.  

   I have my mic volume all the way up, the booster on, and its still
   way too quiet.  I had to practically put the mic in my mouth.

   I have been through every switch, slider and control with
   XPS Advanced support at least twice. This isn't a user error.

   I think I have seen every single volume control slider that exists
   in the system, XP, Creative, etc.
-----------------------------------------------------------

If the problem is Windows settings adjustment, why then Dell Techs
advise these?

   so i contacted Dell tech support they advised me to uninstall the
   soundcard and reinstall it. I did that and it made no difference.

   They told me to uninstall the windows sound recorder and reinstall
   it, that made no difference either,

   they told me to uninstall the whole of windows multimedia
   I did that and it made no difference

   A Dell tech wanted to reinstall the multimedia part of xp. When I
   asked why, the Dell tech said there's possible conflict. I asked
   why then Dell shipped out systems with possible -- known --
   conflict.

   Dell tech support insisted I reformat my hard disk and reinstall
   everything.
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From: Class_Action <classactionlaw1@yahoo.com>
Newsgroups: alt.sys.pc-clone.dell,alt.comp.hardware,creative.products.sound_blaster.audigy
Subject: Re: Dell's Sorry History of Microphone/Soundcard Issue (Update)
Date: Thu, 17 Nov 2005 02:28:15 -0700
Organization: Class_Action.law
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