🚀 go-pugleaf

In <30csq1$7hj@news1.svc.portal.com> duane@shell.portal.com (Duane Takamine) writes:

>>Of all the companies I buy pc's from ( that's one of my duties where I
>>work ), I like IBM the best. They are a little bit more expensive, but IBM
>>simply can't be beat when it comes to service. Their quality is consistant
>>too. And I used to hate IBM, back in the old mainframe days.
>>

>	Well, if you are referring to PS/2's, then they aren't a *little*
>more expensive, they are a lot more expensive, and then there are those
>lovely Microchannel cards you get to buy.  If you are talking about 
>ValuePoints, well, sorry, but those suck.

 I agree, and I disagree at the same time.

 I personally like the Valuepoint's as they are fairly nice hardware, at
least the CPU box that we have.

 However, IBM's service just plain sucks and we will never buy from IBM ever
again.

 The monitor on our Valuepoint died.  The picture just went out.  We took it
to our "authorized IBM dealer" and had them look at it.  They couldn't find
anything wrong with it on their cursory inspection, so they called up IBM to
send it to thier repair shop... the answer "That part is not serviceable,
the only option is replacement for $735."

 Well considering it was a 15" monitor, and IBM's part was a piece of trash,
we aren't going to be buying a replacement from them.

 But first we took it to someone else who seems to be interested in looking
at actually fixing it.

>>The others are pretty much "you pays your money, and you takes your chances".

 All mail order sucks.  I just hate dealing with mail order because if
something does go wrong, it takes a month to fix the problem.

 The problem is that local dealers aren't much better, because they charge
way too much for hardware, or like IBM, they have shitty service.

 Sigh, I just wish that Gateway had outlet stores around here. :)
-- 
Steve Sheldon           [These are my own opinions]
Iowa State University   ICSS Resource Facility by day
sheldon@iastate.edu     ProMap by night
   BEEF! -- Cause the west wasn't won on salad.