Article View: alt.sys.pc-clone.gateway2000
Article #140Re: Buyer Beware--MIDWEST MICRO
From: Steve Manes
Date: Mon, 18 Jul 1994 16:16
Date: Mon, 18 Jul 1994 16:16
22 lines
3191 bytes
3191 bytes
Mark Manyen (mmanyen@crl.com) wrote: : I bought 3 Dell 486/66 systems, when they arrived 1 was completely dead, : 1 of the monitors was dead, 1 system died 2 days after setting it up, 1 : had a CD-ROM but no sound card (paid for) and no controller. Out of the : 3 systems we recieved that day only one still works today (6 months). That's my experience with Dell too. We bought several systems from them last year, I think six machines in the initial order. I was flown down to install them but critical pieces of the order were days late so I sat around drinking coffee at my billing rate while my clients fumed (fortunately for me, they chose Dell, not me). When everything arrived, Dell had gotten the order wrong, there were two busted monitors, two bad SCSI boards, a bad Ethernet board or two and a missing DAT drive. We also ordered six copies of SCO Unix, which came two release versions old and loaded on cartridge tape, which of course we didn't have on these machines, and it came without activation keys or the TCP libraries we had ordered. That's just a sample of the problems. In the end, it took nine days to complete a job that should have taken two, which included a quick flight back to NYC to pick up fresh copies of SCO. Dell's tech support was absolutely useless in all of this. At the time, Dell was also looking at the potential for an order of possibly hundreds of machines from this company so presumably we got their VIP treatment too.
Technical Details
Message-ID:
<Ct5984.8t4@magpie.com>Path:
arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!news.onramp.net!convex!news.duke.edu!solaris.cc.vt.edu!news.ans.net!metro1.nycenet.edu!magpie!manesReferences:
<Cszx9s.KsD@oucsace.cs.ohiou.edu> <Ct3BnD.M2C@csn.org> <30bqrb$shm@crl3.crl.com>Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: ffec8,e5ef53e6a203dcf8 X-Google-Attributes: gidffec8,public X-Google-Thread: f8e37,e5ef53e6a203dcf8 X-Google-Attributes: gidf8e37,public X-Google-Thread: f53ba,e5ef53e6a203dcf8 X-Google-Attributes: gidf53ba,public X-Google-Thread: 100d18,e5ef53e6a203dcf8 X-Google-Attributes: gid100d18,public X-Google-Thread: 102b3b,e5ef53e6a203dcf8 X-Google-Attributes: gid102b3b,public X-Google-Thread: 111d3f,e5ef53e6a203dcf8 X-Google-Attributes: gid111d3f,public X-Google-Thread: 113641,e5ef53e6a203dcf8 X-Google-Attributes: gid113641,public X-Google-Thread: faca2,e5ef53e6a203dcf8 X-Google-Attributes: gidfaca2,public X-Google-ArrivalTime: 1994-07-18 17:29:05 PST Newsgroups: alt.sys.pc-clone.gateway2000,biz.comp.hardware,alt.amateur-comp,alt.computer.consultants,comp.bbs.misc,comp.sys.ibm.pc.hardware,comp.sys.ibm.pc.misc,comp.sys.misc,biz.comp.services,alt.sys.pc-clone.zeos,misc.forsale.computers.pc-clone Path: arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!news.onramp.net!convex!news.duke.edu!solaris.cc.vt.edu!news.ans.net!metro1.nycenet.edu!magpie!manes From: manes@magpie.com (Steve Manes) Subject: Re: Buyer Beware--MIDWEST MICRO Organization: Manes Associates, NYC Date: Mon, 18 Jul 1994 16:16:51 GMT Message-ID: <Ct5984.8t4@magpie.com> Followup-To: alt.sys.pc-clone.gateway2000,biz.comp.hardware,alt.amateur-comp,alt.computer.consultants,comp.bbs.misc,comp.sys.ibm.pc.hardware,comp.sys.ibm.pc.misc,comp.sys.misc,biz.comp.services,alt.sys.pc-clone.zeos,misc.forsale.computers.pc-clone X-Newsreader: TIN [version 1.2 PL2] References: <Cszx9s.KsD@oucsace.cs.ohiou.edu> <Ct3BnD.M2C@csn.org> <30bqrb$shm@crl3.crl.com> Lines: 22