🚀 go-pugleaf

In article <4jr8tp$j8j@news.iag.net>, jsgard@ix.netcom.com (J. Scott Gardiner) wrote:
:epbrown@suba.com (Emanuel Brown) wrote:
:
:>On Mon, 01 Apr 1996 18:50:21 GMT, efp@etechinc.com (Eric Palmer)
:>wrote:
:
:>"On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:
:>"
:>">In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
:>">Cheslow) writes: 
:>">>
:>"
:>">>I paid $5,228 for this system on 1/16/96 and will sell it for
:>">>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
:>">
:>">THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
:>">DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
:>">WRONG THAN I'M SCREWED
:>"
:>"
:>"I don't really think its such a great price.  No matter what has been
:>"said, it is still used equipment and as such you may be buying someone
:>"elses trouble.
:>"  
:>"   caveat emptor  
:>"
:>"
:>       I'm not qualified to judge the value behind the price, but from
:>what recent threads have said, doesn't the next owner somply have to
:>make sure he gets the manuals and included peripherals from Alan
:>*before* he buys?  Then he'd be in the same boat as lots of other used
:>computer buyers.  And if you have the reciept and customer # can't you
:>get support then?
:>       Emanuel
:>epbrown@suba.com
:>laptop central:
:>www.suba.com/~epbrown/
:
:Can't be that old... Gateway didn't ship quad speed CD-ROM until about
:50 days ago.  I think the bottom line is (Speaking from a point of
:view of someone who has had - and returned - a Solo Notebook) that you
:realized that there are MUCH better machines that do multimedia MUCH
:cheaper and look better.

Actually it is that old. Gateway shipped me the 4x CD-ROM (free) when it came 
out during my 30-day whatever-they-call-it. I was very surprised, especially 
after all the negative threads I've read here. My personal experience with GW 
has been nothing but the most professional and courteous. As for the bottom 
line, I am a consultant who travels frequently to various clients for short 
assignments. At the time I purchased my Solo, it was perfect for me. However, 
now I am on a long-term assignment at a local client and have no need for a 
laptop. When I need to transfer data between work and home I just bring in a 
Zip disk. My needs can be better (and less expensively) met with a desktop 
system for home. If I still needed a laptop, I would still be extremely 
pleased with my Solo.

I really have no desire in sticking anyone with a machine that they're not 
happy with or can not get support for. My entire professional career is built 
around providing people with good experiences with computer products and 
services. I believe my asking price is fair and I will do whatever is 
necessary to provide the buyer with technical support, even if it means doing 
so myself. Oh, and by the way -- I forget to mention before that this has an 
active matrix screen.

Alan

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Alan M. Cheslow, CNE		http://www.mindspring.com/~acheslow
Project Manager,		Home: acheslow@mindspring.com
OneNet I.C.I.			Work: acheslow@hitel.com