🚀 go-pugleaf

Probably more rational then just screaming into the phone. ;-}

Robin

In article <4e8dqc$olc@park.interport.net>, ascharf@grapevines.com says...
>
>>I also believe that there is the defect on the line of the Micron 
>>motherboard, and it won't go away by replacing the motherboard which I 
>>haven't got.  When our warrenty is out, the system will fail again, then 
>>we have to pay 100s of dollar to replace our motherboard. Of course, 
>>that is if you can make the customer service works for you.
>
>Most unlikely.  The problem is probably somewhere in your setup or
>software conflict.
>
>I have the same motherboard in my P133 running Win 95 and WinNT Server
>3.51 under very heavy load with no problems.
>
>
>>And at the same time, I trying to let the world knows what kind of 
>>crafty business the Micron operates.  I am trying to post all e-mails 
>>like this one to the newgroups and PC Magazines and the customer service 
>>of MICRON, and to contact Better Business Bereau.  If you have any 
>>another idea, please let me know.
>
>>I will keep you all informed.  For the time being, you can start demand 
>>the full money back refund for yourself.
>
>Do what you want.  However, as a very satisfied Micron customer, I
>strongly suspect that you are taking a shotgun approach by blaming
>Micron for something in your particular setup, software conflicts, old
>driver,  or a particular component failure as opposed to a bad
>motherboard.  
>
>Moreover, if there is a component failure, or even a particular
>motherboard failure, thses are only machines, and sometimes machines
>have problems.  That does not make a company dishonest.
>
>I've been working with microcomputers for fifteen years, and have
>always found that EVERY major company such as Micron, Dell, Gateway,
>etc. is proud of the equipment and will help the customer.
>
>However, when a customer takes a vendetta approach, things
>unquestionalbly go sour.
>
>I have never had a problem getting a machine fixed from any major
>manufacturer for clients.   Either I lead a charmed life, or I'm doing
>something different and/or  better than you.
>
>
>
>
>Alan Z. Scharf
>GrapeVine Systems
>New York City
>