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Article #29

Re: Incredible Sales Rep/Policy

#29
From: Mace Moneta
Date: Sat, 13 Jan 1996 00:00
36 lines
2217 bytes
In article <4d6129$124@merlin.delphi.com>, JEFF GIVENS
<jeffgivens@mci.newscorp.com> wrote:

> I called Zeos today to get a system quote of a Pentium 133. I have about 
> $3500 USD to spend and am ready to do so. The sales rep asked my name and 
> then my address. When I declined to give my address he hung up on me!
> 
> Absolutely incredible. I am very close to being almost a sure sale and I 
> couldn't even get a quote due to someone insisting on having my address 
> first so it can be sold.
> 
> I'll never ever even remotely consider Zeos for anything, anytime. Never. 
> What a bunch of idiots they have in sales.
> 
> JG...

Yes, I've had a similar experience.  I've bought Zeos at work and was very
happy with it (running OS/2).  When I was going to purchase a home system,
Zeos refused to sell it to me because the shipping address was a
"Mailboxes, Etc." (a US mail/parcel delivery service).  

Since I work for a living, they couldn't deliver it to my home (I did give
them that address, though for billing).  My company doesn't allow personal
packages to be delivered to work (and they had that address from my
previous order).

So I bought a Compaq.  I was surprised at how price competative they had
become (I never would have looked at them if Zeos hadn't refused my
order).  In some ways, I owe Zeos sales a debt of gratitude... I now
specify Compaq instead of Zeos when asked at work...  

I still like Zeos systems, but I just can't get them.  Oh, well.

----------------------------------------------------------
Mace Moneta  ATTMAIL: !moneta   Internet: moneta@texel.com
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From: moneta@texel.com (Mace Moneta)
Subject: Re: Incredible Sales Rep/Policy
Date: 1996/01/13
Message-ID: <moneta-1301961613510001@199.224.12.27>
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references: <4d6129$124@merlin.delphi.com>
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