🚀 go-pugleaf

Sheriff of Rottingham (deputy@sherwood.com) wrote:
: In article <3h9k15$6p7@pipe2.pipeline.com>, tjowens@pipeline.com (Thomas Owens) says:
: >
: >Since I bought my machine in Jan 93, I have had nothing but problems: 
: > 
: >1) salesman told me I would get a Diamond Stealth 24 video card  
: >but when I opened the case to add RAM I found a cheap NCR card!  
: >When I called Zeos, they said that the Stealth that I paid for was  
: >backordered at the time my system was shipped. There was no notice 
: > of this substitution anywhere on the invoice.When did they  
: >intend to tell me ? NEVER! 
: >2) waited two weeks for Stealth card. Called Zeos and was informed that 
: >the card was still back ordered and would not ship for at least two more 
: >weeks. I chose to order the Viper card which was an additional $100 and 
: >would be shipped that day. Two days later the Viper card arrived and was 
: >installed. The next day the Stealth card arrived! 
: >3) From day 1 the machine would crash out of Windows and lock up.  
: > Tech support had me change 128k cache module 6 times before  
: >deciding motherboard was bad. I was given the choice of changing 
: > motherboards myself or shipping the unit back to Zeos at my expense. 
: >4) New motherboard exhibited the same instability,so we swapped cache 
: >modules two more times. Zeos decided that the second motherboard was 
: >also bad so I had to change mother board AGAIN!!!!  
: >  Finally, in Dec 93 almost a year later, I had a machine that didn't  
: >crash 2-3 times a day. Lulled into false sense of security, I decided to 
: >upgrade my machine and add a cd rom drive and SCSI hard drive.  
: >Here begins circus number 2 
: >1) was told by Zeos tech support that the onboard 6360 Adaptec chip  
: >used a 16 bit  bus on the Gosling motherboard. After I installed it,  
: >I find out it uses only an 8 bit bus and is not suitable for  
: >controlling a hard drive. 
: >2) When Adaptec SCSI chip was shipped it arrived without breakout  
: >panel for external peripherals even though I told rep I needed  
: >it for an external cd-rom and an internal hard drive. When I  
: >called Zeos, NO RECORD of my needing the ($29.99) external option could  
: >be found. 
: >3) SCSI chip was shipped with outdated Adaptec drivers. THREE count'em  
: >THREE techs in three weeks told me they were shipping updated  
: >drivers to me the same day. Four weeks later,they tell me I have to BUY 
: > them from Adaptec for an additional $29.99. Total cost of $49 upgrade, 
: > $110 plus shipping. 
: > 
: >It is now two years from the day that I bought the machine. I just got 
: >off the phone with tech support (After trying for 3 solid days). My  
: >keyboard interpreter on the motherboard has failed. A new motherboard  
: >will cost me $500 and it won't be in stock for 2 weeks. The proprietary  
: >ram cache module design has been scrapped, so it will cost me additional 
: > money, if I want a cache on the new motherboard. 
: > DON'T BUY ZEOS! 
: >-- 
: >Thomas Owens 
: >tjowens@pipeline.com 
: >++++++++++++++++++++ 
: >mov ax,4C00h 
: >int 21h 


: Holy shit! What a bunch of trouble. My Gateway 2000 had NO problems so
: I could not tell you if their customer service is any better than Zeos.
: But now I am not so sure I want a Zeos Pantera.  Maybe I'll just stick
: with good ole reliable Gateway 2000. Besides they are a very pretty
: computer. And on a lighter note dont fret my friend because here is a 
: story that might make you feel a little better. I have a friend that
: purchased a P5-90 form Dell.  They backed ordered his computer for 8 
: weeks. And then they back ordered his Stealth w/4 mb video card for an
: additional 2 weeks. And after 10-11 weeks after the date of the order,
: he received the computer with a No.9 video card. So if I dont trust
: Dell or Zeos, who can I trust with $3000-$4000 for a pentium?

     micron. . . . . . . . . . . . . . . .