🚀 go-pugleaf

Since I bought my machine in Jan 93, I have had nothing but problems:

1) salesman told me I would get a Diamond Stealth 24 video card
but when I opened the case to add RAM I found a cheap NCR card!
When I called Zeos, they said that the Stealth that I paid for was
backordered at the time my system was shipped. There was no notice
 of this substitution anywhere on the invoice.When did they
intend to tell me ? NEVER!
2) waited two weeks for Stealth card. Called Zeos and was informed that
the card was still back ordered and would not ship for at least two more
weeks. I chose to order the Viper card which was an additional $100 and
would be shipped that day. Two days later the Viper card arrived and was
installed. The next day the Stealth card arrived!
3) From day 1 the machine would crash out of Windows and lock up.
 Tech support had me change 128k cache module 6 times before
deciding motherboard was bad. I was given the choice of changing
 motherboards myself or shipping the unit back to Zeos at my expense.
4) New motherboard exhibited the same instability,so we swapped cache
modules two more times. Zeos decided that the second motherboard was
also bad so I had to change mother board AGAIN!!!!
  Finally, in Dec 93 almost a year later, I had a machine that didn't
crash 2-3 times a day. Lulled into false sense of security, I decided to
upgrade my machine and add a cd rom drive and SCSI hard drive.
Here begins circus number 2
1) was told by Zeos tech support that the onboard 6360 Adaptec chip
used a 16 bit  bus on the Gosling motherboard. After I installed it,
I find out it uses only an 8 bit bus and is not suitable for
controlling a hard drive.
2) When Adaptec SCSI chip was shipped it arrived without breakout
panel for external peripherals even though I told rep I needed
it for an external cd-rom and an internal hard drive. When I
called Zeos, NO RECORD of my needing the ($29.99) external option could
be found.
3) SCSI chip was shipped with outdated Adaptec drivers. THREE count'em
THREE techs in three weeks told me they were shipping updated
drivers to me the same day. Four weeks later,they tell me I have to BUY
 them from Adaptec for an additional $29.99.

It is now two years from the day that I bought the machine. I just got
off the phone with tech support(After trying for 3 solid days). My
keyboard interpreter on the motherboard has failed. A new motherboard
will cost me $500 and it won't be in stock for 2 weeks. The proprietary
ram cache module design has been scrapped, so it will cost me additional
 money, if I want a cache on the new motherboard.
 DON'T BUY ZEOS!
--
Thomas Owens
tjowens@pipeline.com
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