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Article #54

Re: Windows Reliability Monitor - Visualize Event Log Errors

#54
From: Char Jackson
Date: Fri, 24 Feb 2012 19:52
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On Fri, 24 Feb 2012 14:10:43 -0500, Allen Drake <ALDrake@Spamex.com>
wrote:

> What exactly happens to a report when it is sent? Does anyone even
>know? Does MS actually deal with millions of reports?

College interns!  j/k

>Example:
>
>Source
>Windows Memory Diagnostic
>
>Summary
>Memory test results reported
>
>Date
>?8/?20/?2011 7:55 AM
>
>Status
>Report sent
>
>Description
>The results of running the Windows Memory Diagnostic were submitted to
>Microsoft for analysis and product improvement
>
>Problem signature
>Problem Event Name:	MemDiagV1
>Range of memory size:	4097
>Launch type:	BootManager
>Schedule type:	Immediate
>Completion type:	Pass
>Test type:	Standard
>Failed tests:	0
>Number of bad pages:	0
>Test duration in seconds:	1020
>OS Version:	6.1.7601.2.1.0.256.1
>Locale ID:	1033
>
>Extra information about the problem
>Bucket ID:	45315422

It's highly doubtful that a human ever sees the individual reports.
Instead, I'd bet they're dumped into a database. From there, specific
reports can be generated, targeted to specific items and with colorful
charts and graphs, from the hundreds of thousands of submitted
reports. In that way, they're able to see anomalies and trends across
the wider user base.

Another way to look at it is to consider an individual report almost
meaningless, but when put together with a million others, there's some
real gold to be mined.

-- 

Char Jackson
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From: Char Jackson <none@none.invalid>
Newsgroups: alt.windows7.general,24hoursupport.helpdesk
Subject: Re: Windows Reliability Monitor - Visualize Event Log Errors
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