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Article #26

Problems with the aol instant message program

#26
From: Lynda M. Fowks
Date: Fri, 15 Jan 1999 00:00
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I have emailed the tech support on the aol instant message web page
regarding a problem that I am having with the instant message program and I
have not received a response back.  I have emailed at least 4 times.  The
problem that I am having is that I am constantly being "bumped" off the
program.  A screen will come up saying "connection lost - check your
internet connection".  Each time this happens, I am still connected to the
internet and can browse or use any other programs.  When I click the option
"ok" then the sign-in screen for the instant message program comes up for me
to re-sign on.  This happens several times a day- is there a way to correct
it??  Thank you,
Sincerely,
Lynda Fowks
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Message-ID: <77o0ge$5i6$1@holly.prod.itd.earthlink.net>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 111e61,1583e57e3cbdb3cf,start
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From: "Lynda M. Fowks" <fowks@earthlink.net>
Subject: Problems with the aol instant message program
Date: 1999/01/15
Message-ID: <77o0ge$5i6$1@holly.prod.itd.earthlink.net>
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X-ELN-Date: 15 Jan 1999 18:13:34 GMT
X-ELN-Insert-Date: Fri Jan 15 10:15:16 1999
Organization: EarthLink Network, Inc.
Newsgroups: aol.techchat