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Article #131Ticket ACOnet.980803.1130 OPEN: SW tests on router Service.ACO.net
From: Christian Panigl, ACOnet/UniVie
Date: Mon, 03 Aug 1998 00:00
Date: Mon, 03 Aug 1998 00:00
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Ticket Number: ACOnet.980803.1130 Ticket Status: OPEN
Ticket Type: SCHEDULED Ticket Source: ACOnet
Ticket Scope: Router Site/Line: Service.ACO.net
Ticket Owner: Christian Panigl Problem Fixer: VUCC/ACOnet/Cisco
Ticket Opened: 980803.1130 Problem Starts: 3-AUG-1998 13:00 MET-DST
Scheduled End:
Closed: Ended:
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Re-Open Ticket ACOnet.980716.1645 as ACOnet.980803.1130:
Re-trying this time with newest 11.2P release: 11.2(15)P
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Re-Open Ticket ACOnet.980625.1900 as ACOnet.980716.1645
closed 20-JUL-1998 12:30 MET-DST without new findings.
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Close.980701.0830 of Ticket ACOnet.980625.1900:
Problem did not show up in exactly the same shape as in April,
however, finally ~23:30 the system 11.2(12)P was "reloaded by bus
error". Cisco engineer is now working on the stack trace. Router
is now running 11.2(11)P again which was previously running stable
for more than 2 months.
Problem Description:
In late April we have reported a problem with 11.2(12)P on a
C4700/ATM/FE/6E configuration (Service.ACO.net) and stepped back to
11.2(11)P. Because Cisco engineering was not yet able to reproduce
the problem in their lab we offered them to try it "real-time" again
on Tuesday, 30.6.98 and again for the weekend 17./18./19.7.98
Affected: After reload to 11.2(12)P the router is expected to
misbehave and probably even crash. Therefore in the given
timeframe all Services behind "Service.ACO.net" might be
degraded, specifically Newsfeeds, access to ns2.univie.ac.at
and some WEB pages (aco.net, nic.at, vix.at ...)
Actions: Reload to 11.2(12)P and wait for problems/crash.
Reload to known stable 11.2(11)P afterwards.
Time to fix: unknown
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Technical Details
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103637,9ac3c218add534b3,start X-Google-Attributes: gid103637,public From: panigl@cc.univie.ac.at (Christian Panigl, ACOnet/UniVie) Subject: Ticket ACOnet.980803.1130 OPEN: SW tests on router Service.ACO.net Date: 1998/08/03 Message-ID: <009CA25D.26BB5AFE.9@cc.univie.ac.at> X-Deja-AN: 377434237 Sender: daemon@newsfeed03.univie.ac.at Organization: Vienna University Computer Center: Mail/News-Gateway Reply-To: helpdesk@aco.net, panigl@cc.univie.ac.at Newsgroups: at.network.aconet