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Article #205

Ticket ACOnet.971126.1415 CLOSE: ATM switches successfully reloaded

#205
From: Christian Panigl, ACOnet/UniVie
Date: Wed, 26 Nov 1997 00:00
45 lines
2292 bytes
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Ticket Number: ACOnet.971126.1415    Ticket Status: CLOSED
Ticket Type: (UN)SCHEDULED           Ticket Source: ACOnet
Ticket Scope: Site                   Site/Line: ATM switches at VUCC/ACOnet
Ticket Owner: Christian Panigl       Problem Fixer: VUCC/ACOnet
Ticket Opened: 971126.1415	     Problem Starts: 26-NOV-1997 18:00 MET
                                     Scheduled End:  26-NOV-1997 18:15 MET
       Closed: 971126.1940                   Ended:  26-NOV-1997 19:35 MET 
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

       Closed.971126.1940:  
       
		reload of backbone switch successfully finished @18:05
		reload of Vienna-RBS router successfully finished @18:10
		reload of UDN/VUCC switch had to be repeated,
		                        now successfully finished @19:35

Problem Description:	

		Our ATM switches do show an error condition on the switch
		processor;  though they seem to work properly we will do a
		power-off/on reload in our ACOnet maintenance window tonight
		at 18:00 MET.
			
		Additionally Vienna-RBS.ACO.net router will be reloaded with
		new SW (11.1(15)CA) at the same time.


Affected:	ACOnet backbone

		TEN-34 backbone: AT.ten-34.net 
		                 with backbone link to CH
				 and access links to HU and SI

Actions:	power-cycle ATM switches and ACOnet router;

		call Ebone-NOC to eventually un-dampen ACOnet paths in ICM
		routers;

Time to fix:	scheduled max 15min  (more likely 5min)
		
		UDN/VUCC switch needed a 2nd reload @19:30 (another 5min)

==============================================================================
Technical Details
Message-ID: <009BDE2C.1AD370A0.1@cc.univie.ac.at>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: panigl@cc.univie.ac.at (Christian Panigl, ACOnet/UniVie)
Subject: Ticket ACOnet.971126.1415 CLOSE: ATM switches successfully reloaded
Date: 1997/11/26
Message-ID: <009BDE2C.1AD370A0.1@cc.univie.ac.at>
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Organization: Vienna University Computer Center: Mail/News-Gateway
Reply-To: helpdesk@aco.net, panigl@cc.univie.ac.at
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