Ticket ACOnet.980716.1645 OPEN: 980717.1800 again SW tests on router Service.ACO.net

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1 total messages Started by Christian Panigl, ACOnet/UniVie Thu, 16 Jul 1998 00:00

#125

Author: Christian Panigl, ACOnet/UniVie
Date: Thu, 16 Jul 1998 00:00

41 lines
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Ticket Number: ACOnet.980716.1645    Ticket Status: OPEN 
Ticket Type:   SCHEDULED             Ticket Source: ACOnet
Ticket Scope: Router                 Site/Line: Service.ACO.net
Ticket Owner: Christian Panigl       Problem Fixer: VUCC/ACOnet/Cisco
Ticket Opened: 980716.1645	     Problem Starts: 17-JUL-1998 18:00 MET-DST
                                     Scheduled End:  20-JUL-1998 09:00 MET-DST
       Closed:                               Ended:
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Re-Open Ticket ACOnet.980625.1900 as ACOnet.980716.1645 !

===============================================
Close.980701.0830 of Ticket ACOnet.980625.1900:

	Problem did not show up in exactly the same shape as in April, 
	however, finally ~23:30 the system 11.2(12)P was "reloaded by bus
	error".  Cisco engineer is now working on the stack trace.  Router
	is now running 11.2(11)P again which was previously running stable
	for more than 2 months.
	
Problem Description:

	In late April we have reported a problem with 11.2(12)P on a
	C4700/ATM/FE/6E configuration (Service.ACO.net) and stepped back to
	11.2(11)P.  Because Cisco engineering was not yet able to reproduce
	the problem in their lab we offered them to try it "real-time" again
	on Tuesday, 30.6.98 and again for the weekend 17./18./19.7.98

Affected:	After reload to 11.2(12)P the router is expected to
    		misbehave and probably even crash.  Therefore in the given
		timeframe all Services behind "Service.ACO.net" might be
		degraded, specifically Newsfeeds, access to ns2.univie.ac.at
		and some WEB pages (aco.net, nic.at, vix.at ...)

Actions:	Reload to 11.2(12)P and wait for problems/crash.
    		Reload to known stable 11.2(11)P afterwards.

Time to fix:	unknown

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