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Article #1291

Re: AARNet link service levels from Telecom? (REPOST)

#1291
From: Crispin Russell
Date: Fri, 10 Jan 1992 00:56
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From article <1992Jan7.163119.2681@ucsvc.ucs.unimelb.edu.au>, by chris@ucsvc.ucs.unimelb.edu.au:
> REPOST (I don't think the first posting made it onto the net)
> 
> After reading an article on page 2 of the Dec/Jan ATUG Newsbrief,
> I am inclined to wonder what maintenance level is currently in
> effect on AARNet DDS and Megalink services - a rather necessary
> piece of information, particularly for hub site managers.
> 
> Has anyone seen the "Service Assurance Levels and Pricing Options"
> document produced by Telecom?  It would seem that under our existing
> contract rates, we now get a lower level of service than what we had
> in the past and that an increased expenditure is required to maintain
> service levels at what they had been.  Sounds a bit nasty...
> 
> Another 'benefit' of deregulation???
> -- 
> Chris Chaundy (Technical Manager, Networks)
> 
> Information Technology Services, Thomas Cherry Building,
> The University of Melbourne, Parkville, Victoria 3052 Australia
> Phone:    +61 3 344 7045                Fax:   +61 3 347 4803
> Internet: C.Chaundy@its.unimelb.EDU.AU 	(X.121 505233430003)

(  A private greeting to Chris to begin.  Long time no speak.)

I don't know anything about the contracts held on the various Megalinks/DDS
services but I would like to register the following to the network admin's 
in general.  In my previous job I worked for a network administrator at 
Paxus (you may remember it as Csironet).  After Paxus bought out the 
Government owned Csironet he started checking through all the network lines.  
It turned out to be a nightmare which finally resulted in many lines being 
cancelled which had not been used but paid for for years.   Thousands of $
were recovered.  In addition there were many lines in use which were not 
being billed for.  ie. Telecom had little idea what it was charging for and
even less idea what lines were in use and which were not.  MORAL of this tale
is to check carefully on what the network is being charged for and especially
the rate that is being charged.  This was often wrong also.  


###############################################################################
                                      #
Crispin Russell                       #  AARNE    : tosca@csadfa.cs.adfa.oz.au
  Systems Programmer                  #  telephone: +61 6 268 8166
  Department of Computer Science      #  facsimile: +61 6 268 8151
  Australian Defence Force Academy.   #
  University College                  #
  Campbell ACT 2600, AUSTRALIA        #
				      #
###############################################################################
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Message-ID: <1992Jan10.005657.5847@sserve.cc.adfa.oz.au>
Path: arc1-ca.pugleaf.net!sparky!uunet!munnari.oz.au!manuel!sserve!csadfa.cs.adfa.oz.au!tosca
References: <1992Jan7.163119.2681@ucsvc.ucs.unimelb.edu.au>

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From: tosca@csadfa.cs.adfa.oz.au (Crispin Russell)
Subject: Re: AARNet link service levels from Telecom? (REPOST)
Message-ID: <1992Jan10.005657.5847@sserve.cc.adfa.oz.au>
Originator: tosca@csadfa.cs.adfa.oz.au
Sender: news@sserve.cc.adfa.oz.au
Organization: Australian Defence Force Academy, Canberra, Australia
References: <1992Jan7.163119.2681@ucsvc.ucs.unimelb.edu.au>
Date: Fri, 10 Jan 1992 00:56:57 GMT