🚀 go-pugleaf

Bozzo wrote:
> 
> Wow - you have all been giving this a
> go.
> 
> It's time to stop it - - - -
> 
> Here are the facts -
> 1.   My original ad said "Creative
> Voodoo2"
> because this is what I thought I was
> getting to supply.
> (There was never any intention of
> misleading anyone)
> 
> 2.  I changed the ad as soon as the
> stock arrived.
> 
> 3.  Yes - some orders went out with the
> CE Hi8 card
> (BTW - this is an excellent card with
> 25ns RAM and great
> performance, 12months warranty etc)
> 

If I can just make a point after reading that long thread posted
previously, maybe you should've double checked each order before sending
out this other card instead of the Creative Voodoo 2.

I mean, 1) if there was some confusion, and 2) it isn't the customers
fault and 3) it probably isn't your fault either, shouldn't you
be checking the facts first with the customer instead of enforcing the
"I'll send you what I "think" you want and then you can send it back if
you don't like it".

Just my 2c worth. :)

In article <909476721.867646@fortress.squirrel.com.au>, bozzo@bozzo.com.au 
says...
I had something like this happen in the days when AMD486DX2/80's
would run as DX4/100 depending on the vagaries of the motherboard.

I had one customer (I normally do design and only sell gear to help
people out) that went ballistic when a DX4/100 was discovered to be
a DX2/80 - especially so since the silicon grease used to provide good
heatsinking was thought by the customer to be glue to hide the CPU !

Anyway the customer had the CPU replaced within 2 hrs at his restaurant
in Perth and offered a $140 discount - which he duly accepted.

I think the system is out of warranty now and I've never heard a
peep from Eddie H. since then :)

Rgds

Mike
Perth, Western Australia
http://www.wantree.com.au/~erazmus

Great that you spoke up Bozzo.  Nice public show.  How about doing
something about the SPAM mail that comes from you or your employees.
I don't appreciate getting unsolicited mail.   And it's NOT good
enough to say that it'll be a one off.

Bad enuff that the newsgroups get SPAM.  I could do without it in my
mailboxes.

Unimpressed,
  G.

On Tue, 27 Oct 1998 18:30:46 +1000, "Bozzo" <bozzo@bozzo.com.au>
wrote:

>Wow - you have all been giving this a
>go.
>
>It's time to stop it - - - -
>
>Here are the facts -
>1.   My original ad said "Creative
>Voodoo2"
>because this is what I thought I was
>getting to supply.
>(There was never any intention of
>misleading anyone)
>
>2.  I changed the ad as soon as the
>stock arrived.
>
>3.  Yes - some orders went out with the
>CE Hi8 card
>(BTW - this is an excellent card with
>25ns RAM and great
>performance, 12months warranty etc)
>
>4.  I stand behind our advertised terms
>and conditions
>NO QUESTIONS ASKED - SEVEN DAY RETURN
>POLICY
>IF NOT SATISFIED, RETURN THE GOODS AND
>GET A
>FULL REFUND!  - all I ask is that the
>goods are returned
>in the original packing and in good
>condition.
>
>5.  The two unhappy customers were told
>exactly that in
>email responses - they chose to blast to
>the world
>their dissatisfaction - without also
>saying in their
>vitriol (I like that word) my offer of
>full refund.
>
>What more can I say?
>
>BTW  -  thanks to those happy customers
>who
>supported Bozzo but traffic like this
>does
>no good to anybody.
>
>
>bozzo
>email:  bozzo@bozzo.com.au
>Bozzo Brown Computer Traders
>PO Box 8174, Woolloongabba Q 4102
>Ph: 1800 061 486 Fx: 1800 061 586
>Home page: http://www.bozzo.com.au
>

Bonzo,

Did you bother to advise these people that you
weren't sending them the card they asked for?

By the sounds of it that's a big fat no!  I think a
simple email or phone call to them was not out of
the question.

Maybe if you had got off your arse Bonzo and made the
calls or sent email you wouldn't be coping the flak you
are now.

I know I would be pissed off if I ordered a Tyan motherboard
and ended up with a PCChip MB without warning.

These people should be able to return the cards without
losing one single cent!  You should refund the cost of the
card, postage and postage back, this was not their fault but
yours and is really bad service.

This all could have been avoided by getting in contact with
your customers and advising them what was going on, you owe them
that much!

Lift your game or you will soon be out of it.  There are
plenty to take you place.

Si


> >
> >3.  Yes - some orders went out with the
> >CE Hi8 card
> >(BTW - this is an excellent card with
> >25ns RAM and great
> >performance, 12months warranty etc)
> >

-----------== Posted via Deja News, The Discussion Network ==----------
http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own    

On Thu, 29 Oct 1998 13:38:02 GMT, trax_dude@hotmail.com wrote:

>Did you bother to advise these people that you
>weren't sending them the card they asked for?

Exactly the point and issue at hand. if they accept it Bozzo wins, if
they don't he pleads "It was an honest mistake". Problem is, judging
from the reports of even his fan club, Bozzo makes a lot of this sort
of "honest mistake". 

We aren't talking about a dead on arrival part here, and which is
beyond the reasonable control of any supplier, but of list
specification and price advertised goods which form the primary basis
of their purchase selection criteria.

Particularly given this form of sales media ANY type of product
substitution is TOTALLY unnacceptable, and where it happens should be
genuinely accidental and therefore a most rare occurance. It is clear
from the contributants here that that is not the case, and a large
percentage of the people reporting of dealings with with him report
personal experience of some kind of product substitution or other
reason to have need to return goods to him.

The positive perspective held by some is totally irrelevant to the
issue and the law, and reflects only upon their own meagre
expectations and consumer gullibility.

Give it up we coved all this last week in about 20 postings.


trax_dude@hotmail.com wrote in message <719r3q$t51$1@nnrp1.dejanews.com>...
>Bonzo,
>
>Did you bother to advise these people that you
>weren't sending them the card they asked for?
>
>By the sounds of it that's a big fat no!  I think a
>simple email or phone call to them was not out of
>the question.
>
>Maybe if you had got off your arse Bonzo and made the
>calls or sent email you wouldn't be coping the flak you
>are now.
>
>I know I would be pissed off if I ordered a Tyan motherboard
>and ended up with a PCChip MB without warning.
>
>These people should be able to return the cards without
>losing one single cent!  You should refund the cost of the
>card, postage and postage back, this was not their fault but
>yours and is really bad service.
>
>This all could have been avoided by getting in contact with
>your customers and advising them what was going on, you owe them
>that much!
>
>Lift your game or you will soon be out of it.  There are
>plenty to take you place.
>
>Si
>
>
>> >
>> >3.  Yes - some orders went out with the
>> >CE Hi8 card
>> >(BTW - this is an excellent card with
>> >25ns RAM and great
>> >performance, 12months warranty etc)
>> >
>
>-----------== Posted via Deja News, The Discussion Network ==----------
>http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own

Give it up we coved all this last week in about 20 postings.


trax_dude@hotmail.com wrote in message <719r3q$t51$1@nnrp1.dejanews.com>...
>Bonzo,
>
>Did you bother to advise these people that you
>weren't sending them the card they asked for?
>
>By the sounds of it that's a big fat no!  I think a
>simple email or phone call to them was not out of
>the question.
>
>Maybe if you had got off your arse Bonzo and made the
>calls or sent email you wouldn't be coping the flak you
>are now.
>
>I know I would be pissed off if I ordered a Tyan motherboard
>and ended up with a PCChip MB without warning.
>
>These people should be able to return the cards without
>losing one single cent!  You should refund the cost of the
>card, postage and postage back, this was not their fault but
>yours and is really bad service.
>
>This all could have been avoided by getting in contact with
>your customers and advising them what was going on, you owe them
>that much!
>
>Lift your game or you will soon be out of it.  There are
>plenty to take you place.
>
>Si
>
>
>> >
>> >3.  Yes - some orders went out with the
>> >CE Hi8 card
>> >(BTW - this is an excellent card with
>> >25ns RAM and great
>> >performance, 12months warranty etc)
>> >
>
>-----------== Posted via Deja News, The Discussion Network ==----------
>http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own

Give it up we coved all this last week in about 20 postings.


trax_dude@hotmail.com wrote in message <719r3q$t51$1@nnrp1.dejanews.com>...
>Bonzo,
>
>Did you bother to advise these people that you
>weren't sending them the card they asked for?
>
>By the sounds of it that's a big fat no!  I think a
>simple email or phone call to them was not out of
>the question.
>
>Maybe if you had got off your arse Bonzo and made the
>calls or sent email you wouldn't be coping the flak you
>are now.
>
>I know I would be pissed off if I ordered a Tyan motherboard
>and ended up with a PCChip MB without warning.
>
>These people should be able to return the cards without
>losing one single cent!  You should refund the cost of the
>card, postage and postage back, this was not their fault but
>yours and is really bad service.
>
>This all could have been avoided by getting in contact with
>your customers and advising them what was going on, you owe them
>that much!
>
>Lift your game or you will soon be out of it.  There are
>plenty to take you place.
>
>Si
>
>
>> >
>> >3.  Yes - some orders went out with the
>> >CE Hi8 card
>> >(BTW - this is an excellent card with
>> >25ns RAM and great
>> >performance, 12months warranty etc)
>> >
>
>-----------== Posted via Deja News, The Discussion Network ==----------
>http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own

On Fri, 30 Oct 1998 00:09:47 GMT, no@address4me.com wrote:

>On Thu, 29 Oct 1998 13:38:02 GMT, trax_dude@hotmail.com wrote:
>
>>Did you bother to advise these people that you
>>weren't sending them the card they asked for?
>
>Exactly the point and issue at hand. if they accept it Bozzo wins, if
>they don't he pleads "It was an honest mistake". Problem is, judging
>from the reports of even his fan club, Bozzo makes a lot of this sort
>of "honest mistake". 

Since when, not one post said that. Where DO YOU get your facts from?

So dare I suggest that you put forward some proof or retract your
false comment.


Regards
Matthew
--
____________________________________________________________
Matthew McDonald
Editor
MobileWorld     http://www.mobileworld.org/

Gold Coast, Australia_____________________________________

On Fri, 30 Oct 1998 04:41:51 GMT, matthew@mobileworld.org (Matthew
McDonald) wrote:

>>Exactly the point and issue at hand. if they accept it Bozzo wins, if
>>they don't he pleads "It was an honest mistake". Problem is, judging
>>from the reports of even his fan club, Bozzo makes a lot of this sort
>>of "honest mistake". 

>Since when, not one post said that. Where DO YOU get your facts from?

Remedial English comprehension for you 'Charlie'. Seeing as you can't
figure it our for yourself let me help you. Go and re-read all the
posts and try to comprehend at least some of what has been said. You
don't think Bozzo's products wrapped and addressed themselves do you?
If the cited examples are not "honest mistakes", (ie: inadvertant or
unintentional substitution) then they must conversely be intentional
substitution. Intent to deceive *or not* is a seperate, contentious
and difficult to prove issue either way. Comprehend the context of all
that has been said. 

>So dare I suggest that you put forward some proof or retract your
>false comment.

Retract what? Comment on the various hypothetical possibilities. We're
in usenet discussion you wanker, not dealing with a tort or criminal
matter.

In any case if an issue of onus of proof should it become an item for
discussion for the sake of preservation of trading reputation, that
onus rests with Bozzo and not I. As a trader, Bozzo's clearly
established and publically admitted product substitution antics leave
a great deal to be desired. Any intent to deceive whether affirmed
(unlikely -> ref: Common Sense Act 1998) or denied is moot. The bottom
line is plausability, and to quote an old cliche' the "proof is in the
pudding". By example, admission and quite irrespective of intent, he
clearly often substitutes product. Fact. Is this practice acceptable?
Not to me, to Margaretha or most probably  a court where intent of
misrepresentation can be proven were a complaint to be laid.

At the end of the day the erudite consumer will be the real judge.

Hey if you're happy with whatever flavour he feels like serving you on
the day.........

Here, Here.


Reg wrote....
+AD4-Give it up we coved all this last week in about 20 postings.

I see, no guts no glory.   Who the crap are you.
Stop hiding moron.

K.


no+AEA-address4me.com wrote in message +ADw-363a824b.3052965+AEA-news.uq.net.au+AD4-...
+AD4-On Fri, 30 Oct 1998 04:41:51 GMT, matthew+AEA-mobileworld.org (Matthew
+AD4-McDonald) wrote:
+AD4-

Yes go away will you, This thread died a week ago and its becoming a bad
smell now.

--

         Wayne Lugton
         Wagga Wagga
          Australia
         lugton@one.net.au
Fight the Spammers.
Reg wrote in message <71b1rc$g8v$1@reader1.reader.news.ozemail.net>...
>Give it up we coved all this last week in about 20 postings.
>
>
>trax_dude@hotmail.com wrote in message <719r3q$t51$1@nnrp1.dejanews.com>...
>>Bonzo,
>>
>>Did you bother to advise these people that you
>>weren't sending them the card they asked for?
>>
>>By the sounds of it that's a big fat no!  I think a
>>simple email or phone call to them was not out of
>>the question.
>>
>>Maybe if you had got off your arse Bonzo and made the
>>calls or sent email you wouldn't be coping the flak you
>>are now.
>>
>>I know I would be pissed off if I ordered a Tyan motherboard
>>and ended up with a PCChip MB without warning.
>>
>>These people should be able to return the cards without
>>losing one single cent!  You should refund the cost of the
>>card, postage and postage back, this was not their fault but
>>yours and is really bad service.
>>
>>This all could have been avoided by getting in contact with
>>your customers and advising them what was going on, you owe them
>>that much!
>>
>>Lift your game or you will soon be out of it.  There are
>>plenty to take you place.
>>
>>Si
>>
>>
>>> >
>>> >3.  Yes - some orders went out with the
>>> >CE Hi8 card
>>> >(BTW - this is an excellent card with
>>> >25ns RAM and great
>>> >performance, 12months warranty etc)
>>> >
>>
>>-----------== Posted via Deja News, The Discussion Network ==----------
>>http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own
>
>

This is a multi-part message in MIME format.

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Mr no@address4me sounds like a yank.................

--=20
                  =20
         Wayne Lugton
         Wagga Wagga =20
          Australia
         lugton@one.net.au
Fight the Spammers.
K & J wrote in message <909740332.545909@gateway1.brisnet.org.au>...
>I see, no guts no glory.   Who the crap are you.
>Stop hiding moron.
>
>K.
>
>
>no+AEA-address4me.com wrote in message =
+ADw-363a824b.3052965+AEA-news.uq.net.au+AD4-...
>+AD4-On Fri, 30 Oct 1998 04:41:51 GMT, matthew+AEA-mobileworld.org =
(Matthew
>+AD4-McDonald) wrote:
>+AD4-
>
>
>

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<HTML>
<HEAD>

<META content=3Dtext/html;charset=3Diso-8859-1 =
http-equiv=3DContent-Type>
<META content=3D'"MSHTML 4.72.3110.7"' name=3DGENERATOR>
</HEAD>
<BODY>
<DIV>Mr <U>no@address4me </U>sounds like a yank.................</DIV>
<DIV><BR>--=20
<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wayne=20
Lugton<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wagga =
Wagga&nbsp;=20
<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Australia<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <A=20
href=3D"mailto:lugton@one.net.au">lugton@one.net.au</A><BR>Fight the=20
Spammers.</DIV>
<DIV>K &amp; J<KJ@MODEMSS.BRISNET.ORG.AU> wrote in message &lt;<A=20
href=3D"mailto:909740332.545909@gateway1.brisnet.org.au">909740332.545909=
@gateway1.brisnet.org.au</A>&gt;...</DIV>&gt;I=20
see, no guts no glory.&nbsp;&nbsp; Who the crap are you.<BR>&gt;Stop =
hiding=20
moron.<BR>&gt;<BR>&gt;K.<BR>&gt;<BR>&gt;<BR>&gt;no+AEA-address4me.com =
wrote in=20
message +ADw-363a824b.3052965+AEA-news.uq.net.au+AD4-...<BR>&gt;+AD4-On =
Fri, 30=20
Oct 1998 04:41:51 GMT, matthew+AEA-mobileworld.org=20
(Matthew<BR>&gt;+AD4-McDonald)=20
wrote:<BR>&gt;+AD4-<BR>&gt;<BR>&gt;<BR>&gt;</BODY></HTML>

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> Wayne wrote:
> 
> Mr no@address4me sounds like a yank.................

Can you read a usenet header, Wayne? ABout time you learned
methinks.....

A "yank" he ain't.

Derek

-- 
**** WARNING: Long (17 line) .sig follows ****

Derek Jenkins
derek@jenkins.net
http://derek.jenkins.net

    Coming soon to an internet near you:
Club DUH! the website - http://www.clubduh.com

"Love is truly the great manifesto; the urge to be, 
to count for something, and, if death must come, to 
die valiantly, with acclamation - in short, to 
remain a memory. Yet my desire to die, to disappear,
is still bound up with her; perhaps because she is 
so magnificently alive that, if my being could blend
with hers, my life would have more meaning than before." 
                                
                             - Cesare Pavese (1950)