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Article #106185

Re: mobile coverage problem?

#106185
From: Nathan Tallack
Date: Sun, 30 Jan 2000 00:00
77 lines
3966 bytes
This poses an interesting question.

Lets say you were an analogue customer.  You went and got a dual mode
mobile phone, ready for the cdma changeover, and you purchased this cdma
phone on a contract.

Now, I know the providers are under no actual legal obligation to release
a client from a contract because the client does not have coverage where
he would like it.  But, how about in a situation such as the one below.

Telstra DID say that they would give the same coverage with CDMA as with
the old analogue network.  So, if indeed a client signs a contract based
upon the rightfull assumption that they would have coverage, then would
telstra be responsible for some sort of "missrepresentation", and be
required to release the client from the contract, and perhaps even refund
paid service fees?

It would be worth someone in this position to actually chase this up with
a legal person, or at the least an ombudsman?

Let us all know how you go with this if any of you do look into it.



Nathan...


On Sun, 30 Jan 2000, ant wrote:

> Date: Sun, 30 Jan 2000 14:29:38 +1100
> From: ant <ant_k@geocities.com>
> Newsgroups: aus.comms.mobile, canb.general, aus.general
> Subject: Re: mobile coverage problem?
> 
> aw, poor didums! Live in a smelly little bedsit?
> Well, bad luck to you, "whinger".
> I have paid my money, I had a signal, and now I don't.
> Telstra *will* fix it, or they will release me from my mobile contract.
> It's that simple.
> And people like you, Mr "I'm all right Jack, so screw you"  can go on
> resenting others' lifestyles to your heart's content.
> 
> This will annoy you. I and my father built my house. From scratch.
> Ourselves.
> 
> Ought to be a law, eh?
> 
> ant
> 
> "Steel" <Still_Cruising@bigpond.com> wrote in message
> news:Hvzk4.1713$VJ1.2948@newsfeeds.bigpond.com...
> > bad luck. It probably cost more to service wingers than the other 90%
> of the
> > population combined. Telstra and others usually cover Capital cities
> and
> > then work along highways to join the cities together. If you happen to
> pick
> > up a signal on your isolated hill you were lucky.
> 
> Oh, I should point out that, on the Telstra coverage map, my area *is*
> covered.
> 
> > I don't see why we should
> > all bend over for your exclusive lifestyle.
> > Dig a trench to the nearest cable and connect via land line. Hope it
> cost
> > $100Ks, as it should and you should pay for it.
> >
> > Steel
> 
> 
> 
> 
> 

--
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From: Nathan Tallack <falling@falling.net.au>
Subject: Re: mobile coverage problem?
Date: 2000/01/30
Message-ID: <Pine.LNX.4.10.10001301340270.4331-100000@sambava.jatoga.net.au>
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