Re: PictureTel ISDN System Troubles

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#298

From: ZenST
Date: Sun, 26 Jul 1998 00:00

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Eric Matz wrote in message <35b7679000000000@ctnhnews.timken.com-MINC>...
>We have a number of sites with PictureTel videoconferencing systems
>connected via ISDN lines served by our PBX.  The problem we are
experiencing
>is that thh connection will be dropped at random, and can only be
>re-established after it has been reset on our PBX.  This problem happens
>intermittently.  Anyone else have similar problems with ISDN lines through
a
>PBX?  Any suggestions are appreciated.  Thanks!
>

From my experiences and from your description the problem is with your
ISDN - check with your PBX manufacturer on what the latest revision of BRAIF
is and see what revision your cards are -- Most of the time the bugs in the
BRAIF have already been fixed - it's just that most field engineers don't
know/use old revision cards :(.

Paul

PS - as far as ANY comms go - keep asking until you get three people to
agree - then talk to a company with FOUR people ;)

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From: "ZenST" <zen.scorpio@dial.pipex.com>
Subject: Re: PictureTel ISDN System Troubles
Date: 1998/07/26
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