🚀 go-pugleaf

I am a skydiving video cameraman

I would like to hear back from any video camera person who have had their
video camera unit FAIL whilst still under warranty and then had the
manufacturer try and disown the warranty by claiming that their activity
is not considered 'domestic use' of their camera and therefore any damage
caused is not covered by the warranty.

My new SONY TR880 failed only two months after I bought it. SONY Australia
refused to fix it as I had made a modification and I had 'compromised the
intellectual copyright' of the unit (attached a remote LED for the record
light) and that beacuse I had made other modifications (removed the
eyepiece, handstrap and standby switch) that I obviously had used it for a
purpose other than 'domestic'. They the claimed that the unit had suffered
a severe impact which was directly attributable to me having used it for
recording skydiving!

They then wanted me to pay $530 ($300 parts, $230 labour) to repair it.

Since the unit only cost $1700 it would be lunacy to repair it since any
further breakdowns would also not be covered under the warranty.

I took the camera back (4 weeks later) and am getting the parts elsewhere
and will do the repairs myself. I fully intend to prove that I am more
than fully qualified and capable of doing the modifications and that those
modifications did, in no way, cause the unit to fail.

I intend to build a case against SONY Australia so that I can seek
restitution through the legal system for repairs and associated expenses.

Any info would be of assistance.

David Bakkers, dbakkers@ozemail.com.au

-- 
David Bakkers,
solid interface, dbakkers@ozemail.com.au