🚀 go-pugleaf

On Sun, 14 Dec 1997 10:59:03 +1000, Ralph Pengelly <r.pengelly@cqu.edu.au> 
wrote:
>In the meantime, someone from Lexmark has told me that they "cannot"
>provide the "proprietary specifications" I requested. I suspect this
>means that they are refusing to supply the data; I also suspect that
>this is of dubious legality; such data may be seen to constitute
>information required to operate the printer.

Okay, so take the printer back and buy another printer. If they refuse
to take it back, well, you bought the printer with a credit card,
right?  (Anybody with any sense nowdays buys computer gear with a
credit card). If the retailer refuses to take the printer back or
exchange it for one that works, just do a charge-back through your
credit card company. After all, they sold you defective merchandise
and refused to do you a trade-in or return on it...

In the meantime, we'll have to blacklist Lexmark on all the Linux-related
lists. Let the market show them that they're wrong.

Hmm, one last thing: I suspect you have to sign a non-disclosure
agreement in order to get the GDI specifications. Lexmark is a GDI
licensee, not a creator of GDI. So it may very well be some third
party's fault that you can't get specs.

-- 
Eric Lee Green       e_l_green@hotmail.com
   Linux & Educational Administration computer solutions