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Article #6783

Problems with Windows Communications programs under Warp OS/2

#6783
From: whiter
Date: Wed, 29 Mar 1995 00:00
23 lines
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I have recently installed Warp OS/2 (the version without Win-OS/2) over Windows
for Workgroups 3.11 and MS-DOS 6.22.

Now both my windows comunications packages are unable to work. They are
WinFax Pro V4 and Smartcom for Windows.   I have tried all the solutions which
were suggested by IBM support and product support and as documented in the
various OS/2 supplied text/information files.

The symptom is either a system crash trapped by OS/2 which causes the system
to be stopped, or a completely uninterruptable hang.   Both require a cold reboot.
The problem occurs when the windows software attempts to access the modem
attached to COM2 (COM1 is the mouse).

IBM have proved totally inadequate to the task - no fewer than six promises to 
return calls and escalate the problem resolution have evaporated.  Their internet
support has also not replied.

Does anyone have any suggestions?   I can supply details of .SYS & .INI files and
other information to anyone who is interested!  Has anyone else had the same
problem?

Help please,  regards.
Richard White
Technical Details
Message-ID: <3lcfko$2ik3@news-s01.ny.us.ibm.net>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: whiter@ibm.net
Subject: Problems with Windows Communications programs under Warp OS/2
Date: 1995/03/29
Message-ID: <3lcfko$2ik3@news-s01.ny.us.ibm.net>
X-Deja-AN: 100532623
keywords: Winfax OS/2 Smartcom problem
reply-to: whiter@ibm.net
newsgroups: aus.computers.os2,bit.listserv.os2-1,comp.os.os2.bugs,fido.ger.os2