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Article #8636

Officeworks and Jae carpet cleaning - misquotes.

#8636
From: Angela Connell
Date: Sat, 25 Jan 1997 00:00
25 lines
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I wanted a good quote for some software and i got the best one
at officeworks but when I went there

 (after being stuffed around for about
20 minutes - the clerk brings me a label which said that the programme
was not available and I had to point out to him that it wasn't t even
the programme I'd asked for!)

The guy told me it was $10 more than what I had been quoted, I told
him that but he did not go and ask anyone (yes the clerk was quite young)
so I ended up having to pay $10 more for it as I didn't have the time to
go anywhere else!

Is there something consumers can do about being misquoted??

I recently had my carpets cleaned and was quoted $80.
guy comes around and says it will cost $110! I had no choice as
i had to move out that day.  I did manage to talk him down to
$100 but I do think this was extremely unfair!

Also I am begining to dislike officeworks since they have
"low prices guaranteed every day" yet they had microsoft
mouses (mice?) for $70 when elsewhere I found them for
$40.
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From: s328103@student.uq.edu.au.REMOVE (Angela Connell)
Subject: Officeworks and Jae carpet cleaning - misquotes.
Date: 1997/01/25
Message-ID: <5cc539$cv$5@nargun.cc.uq.oz.au>
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organization: University of Queensland, Australia.
newsgroups: aus.consumers