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Article #8729

Re: HARVEY NORMAN -- BAD EXPERIENCE

#8729
From: John G. Silver
Date: Sun, 08 Sep 1996 00:00
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Bernard Morey wrote:
> 
> In March 1995 we bought 36.5 metres of carpet from Harvey Norman. While it was being laid we advised them it was faulty.  We refused to 
pay until it was fixed.


> After 12 months Harvey Norman sued me for the balance of the purchase price, $2,500. 

> They made utter fools of themselves.  For starters, their expert witness didn't show up
> In the end I was ordered to pay $30, being the difference between the deposit and the value of underlay, installation, and smoothedge.  

> Bernie Morey
> Melbourne, Australia
> bmorey@aardvark.apana.org.au


Without going into the issue, one would have to wonder at the quality of 
the leagal advice HN was getting.  If they had got experienced and 
comptent advice at the beginning this might not have even gone a week.

Why did you not report it to the Consumers Claim Tribunal straight away? 
 It is specifically set up to deal with these sorts of baby consumenr 
issues.

If you had done that you would have saved yourself a lot a stress and 
aggro.

John Silver.
jonsil@ibm.net
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From: "John G. Silver" <jsilver@ozemail.com.au>
Subject: Re: HARVEY NORMAN -- BAD EXPERIENCE
Date: 1996/09/08
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