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Article #8750

Re: Hertz Rent-A-Car Rip-off - France

#8750
From: Kathy Bloore
Date: Mon, 17 Jun 1996 00:00
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dre@enternet.com.au (David) writes:

>>I recently rented a car from Hertz in France, a small 1 Litre engined
>>Nissan Micra.  I received the bill yesterday at my home in Australia.
>>I have been charged for 30.5 litres of gasoline to refill the car. 
>
>>I was surprised, it was half full when I took it back, and the tank
>>capacity of a Nissan Micra 1.0 is about 27 Litres.


I now refuse to rent off Hertz after a similar experience in Canada a few 
years ago.  Not so much for the huge unexpected petrol bill, moreso for 
the way their staff handled the whole situation.
Upon returning our car to Vancouver airport we were socked with an 
extremely large petrol bill.  We were running late for our plane and did 
not think to stop and refill, so the tank was almost empty.  We were 
then unaware that they charged so much for a refill!  The staff were 
quite rude to us when we were bold enough to question the amount. 
Since then, the "other" rental companies have been kind enough to inform 
us at the time of collection that the car should be returned with a full 
tank, and some even went on to suggest refilling it a short distance away 
from the Airport where the prices would be more likely to be lower.

Kathy
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From: kathyb@mincom.oz.au (Kathy Bloore)
Subject: Re: Hertz Rent-A-Car Rip-off - France
Date: 1996/06/17
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references: <31be485a.2067596@news.enternet.com.au> <4prhc0$aue@aggedor.rmit.EDU.AU>
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newsgroups: aus.consumers,misc.consumers