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Article #8750Re: Hertz Rent-A-Car Rip-off - France
From: Kathy Bloore
Date: Mon, 17 Jun 1996 00:00
Date: Mon, 17 Jun 1996 00:00
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dre@enternet.com.au (David) writes: >>I recently rented a car from Hertz in France, a small 1 Litre engined >>Nissan Micra. I received the bill yesterday at my home in Australia. >>I have been charged for 30.5 litres of gasoline to refill the car. > >>I was surprised, it was half full when I took it back, and the tank >>capacity of a Nissan Micra 1.0 is about 27 Litres. I now refuse to rent off Hertz after a similar experience in Canada a few years ago. Not so much for the huge unexpected petrol bill, moreso for the way their staff handled the whole situation. Upon returning our car to Vancouver airport we were socked with an extremely large petrol bill. We were running late for our plane and did not think to stop and refill, so the tank was almost empty. We were then unaware that they charged so much for a refill! The staff were quite rude to us when we were bold enough to question the amount. Since then, the "other" rental companies have been kind enough to inform us at the time of collection that the car should be returned with a full tank, and some even went on to suggest refilling it a short distance away from the Airport where the prices would be more likely to be lower. Kathy
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 107518,9d3a31d24f76e392 X-Google-Attributes: gid107518,public X-Google-Thread: 10a0c5,9d3a31d24f76e392 X-Google-Attributes: gid10a0c5,public From: kathyb@mincom.oz.au (Kathy Bloore) Subject: Re: Hertz Rent-A-Car Rip-off - France Date: 1996/06/17 Message-ID: <4q31tj$d97@cygnus.mincom.oz.au> X-Deja-AN: 160580443 references: <31be485a.2067596@news.enternet.com.au> <4prhc0$aue@aggedor.rmit.EDU.AU> organization: Mincom Pty Ltd newsgroups: aus.consumers,misc.consumers