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1 total messages Started by Fiona Fri, 14 Jul 2006 23:56
Transistor Cafe, Parramatta - truly awful service
#12
Author: Fiona
Date: Fri, 14 Jul 2006 23:56
42 lines
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Last night my friend and I went to the relatively new Transistor Cafe, the
one attached to the Riverside Theatre in Parramatta.  We went along because
on its website and on other gig guides they have advertised live jazz on
Friday nights, Saturday nights, and Sunday afternoons.  I was thrilled that
there was a new live jazz venue in Parramatta.

I got there first and literally waited for ten minutes before any of the
numerous waiters acknowledged me at all.  And the place wasn't that busy.
After standing at the doorway for 2 minutes I had shown myself to a table.
The table was dirty, but the cleanest one there, as all the other tables
were either busy or filthy, and I waited to be served.  One waitress busied
herself cleaning up all the other tables, but ignored me while I sat amongst
crumbs and water stains from previous customers, with no drink, no menu, no
nothing.

Finally she came to my table and I ordered a glass of wine while I waited
for my friend.  The wine arrived quickly and I asked when the live music was
starting.  Turns out there was no live music.  THey had scrapped live music
on Friday nights and Sunday afternoons, despite the fact that their website
was still advertising it *and* there was still a poster up on the wall
advertising it.

My friend arrived and we decided to stay anyway because the menu looked
good.  It truly did, and the food was great, at least my dish was.  My
friend's dish was way too salty.

We ordered a bottle of wine with our meal.  Which we didn't get to finish.
Not because we didn't want to, but because the waitress took off with my
glass and the bottle before we'd finished.  The glass had a mouthful of wine
left and the bottle had about half to one glass worth of wine left.  Without
even asking us if we'd finished the wine, she just took off with it in a
real hurry.  I went after her but by the time I got to her she had poured
the wine down the sink (my friend saw this) and she told me that bottle was
empty, would I like her to retrieve it from the rubbish bin.  I argued that
the wine was not at all finished, there was still a substantial amount left,
but she just told me that it was empty.

Went to pay the bill and after some argument management eventually agreed to
reduce the bill from $67 to $65.  But I think even that was too much to pay.

We would have had dessert there but now there was no way we were staying and
there's no way we're ever going back. Transistor Cafe is rubbish.
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