🚀 go-pugleaf

Anonymous wrote:
> I signed up for Optus ADSL. The sales rep told me that all the ADSL2+
> DSLAMs were in use, but they would automatically roll me over to the
> faster when they changed the old DSLAMs out. At that time, they were
> charging the same price for ADSL and ADSL2+ (with same gigabytes
> allowance).
> Then nearly 2 years later, somebody came knocking on the door,
> trying to sell me Optus ADSL2+ plans. When I saw the plans, I told them
> to shove it, as my current plan was better value, and I was only
> getting dialup speed half the time anyway.
> Yesterday, I looked at the modem status, and found that download
> speed has gone up from 512 to 1536 kbps (but uploads still
> a wheezy 128 kbps).
> But I didn't get any notification "we good guys, we're uplifting
> your internet service blah blah".
> What goes on?

Check that slOptus have a valid email address for you - and that you're 
checking that address regularly, they may have sent notification? You 
may already be checking, I don't know - just a thought.

You'd certainly want to double check what plan and the T&C they think 
you're now on to be sure of everything... it's not as though it's 
unheard of for ISPs to change plans and conditions without being sure 
you're aware of it.


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