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Article #488

Re: Beware of MagnaData [ISP]

#488
From: Michael Veenstra
Date: Wed, 16 Apr 1997 00:00
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This was done by OnAustralia (aka MSN) also...  During the Windows-95 Beta,
we had free access to the MSN, but you had to provide credit card details
in order to activate your account.  Through the Beta (about 9 months), I
had to create several accounts due to problems with their system trashing
the user database.

At the end of the Beta they started billing to the credit card nominated
when you originally opened you account.  For four months I battled with
them to stop billing for 7 (yes 7) accounts I was not using -  7 times
US$9.95 times 4 months.  The Bank couldnt stop the billing from their end
and no matter how many times I called, email'd or wrote,  I OnAustralia
couldnt manage to stop their own billing.

In the end I actually had to close the credit card account to stop it.  To
this day I still havent got a refund for the $280 billed for the dead
accounts.
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From: "Michael Veenstra" <maverick@zip.com.au>
Subject: Re: Beware of MagnaData [ISP]
Date: 1997/04/16
Message-ID: <01bc4a05$361578c0$46610ccb@q03-notebook>
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