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Article #488Re: Beware of MagnaData [ISP]
From: Michael Veenstra
Date: Wed, 16 Apr 1997 00:00
Date: Wed, 16 Apr 1997 00:00
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This was done by OnAustralia (aka MSN) also... During the Windows-95 Beta, we had free access to the MSN, but you had to provide credit card details in order to activate your account. Through the Beta (about 9 months), I had to create several accounts due to problems with their system trashing the user database. At the end of the Beta they started billing to the credit card nominated when you originally opened you account. For four months I battled with them to stop billing for 7 (yes 7) accounts I was not using - 7 times US$9.95 times 4 months. The Bank couldnt stop the billing from their end and no matter how many times I called, email'd or wrote, I OnAustralia couldnt manage to stop their own billing. In the end I actually had to close the credit card account to stop it. To this day I still havent got a refund for the $280 billed for the dead accounts.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10b7e6,ac0472f4384de1de X-Google-Attributes: gid10b7e6,public From: "Michael Veenstra" <maverick@zip.com.au> Subject: Re: Beware of MagnaData [ISP] Date: 1997/04/16 Message-ID: <01bc4a05$361578c0$46610ccb@q03-notebook> X-Deja-AN: 235176403 References: <5j1831$o7g$3@perki0.connect.com.au> Organization: The Zipsters Newsgroups: aus.net.directory