Provider downtime and legal implications

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Article #220

#220

From: MDHJWH
Date: Fri, 07 Nov 2003 10:04

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I'm getting very pissed off with my service provider,Iprimus, being
unable to run their e-mail facility with anything like reliability.
They have been off-air to all incoming and outgoing e-mails for the
last 2 days. Calls to the help line only get fobbed off with 'yes we
are having technical difficulties' . My question is this. Am I bound
in law to pay for a facility I can't access? Should Iprimus, or any
other provider. credit us mugs for lost days of usage or are we
obliged to go on paying for a service when it is not available?

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR! ! ! ! !

Ayn Marx

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From: mdhjwh@iprimus.com.au (MDHJWH)
Newsgroups: aus.net.mail
Subject: Provider downtime and legal implications
Date: 7 Nov 2003 02:04:47 -0800
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