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International Workshop on
Human Dimensions in Successful Software Development

April 19-25, Kyoto, Japan

CALL FOR PAPERS/PARTICIPATION
http://btwebsh.macarthur.uws.edu.au/san/hudworkshop

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Held in conjunction with the 
International Conference on Software Engineering'98
http://icse98.aist-nara.ac.jp/
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Humans - developers, managers, users and contract administrators - play
vital roles in successful software development. Experience and many
studies show that the major cause of most software failures is the
people rather than technical issues. Even with availability of a wide
array of advanced software development methodologies, techniques and
tools, we do face serious problems with software and the cause of most
failures is the humans involved in various phases of software
development. It is the people and culture of the organisation that
determine how any system is practiced.

Software development methodologies, techniques and tools offer better
results only when they are built upon a good 'people foundation' and
sound managerial and organisational culture. The right attitude of the
software developers and users, and considerations to human aspects
during various phases of software lifecycle are the keys to successful
software development and better quality of software. In fact, software
development can be considered as a social process whose principal actors
being software developer, software buyer, software user and public who
can be affected by software failures. Each of them, however, has
different perceptions of what is a good software and some of their needs
and goals could be in conflict! Also, lack of effective communication,
coordination and collaboration, absence of high team sprit, and
management problems compound the problems contributing to software
failures. It seems that, compared to other disciplines, software
community fails to learn from (software) failures. 

So far software development has, however, been pursued mainly on
technical grounds, without much emphasis on human aspects. This workshop
will focus on human dimensions in software development, implementation,
utilisation and maintenance and have a fresh and comprehensive look at a
range of human issues that impede successful software development and
what could be, or should be, done solve those problems. 


GOALS OF THE WORKSHOP

The goals of the workshop are to:

* Present multi-faceted views on the human side of software development
and facilitate discussions on the cause of the problems and possible
solutions from the perspectives of the users, managers, analysts,
programmers and contract administrators. 

* Showcase positive achievements (or failures) resulting from
consideration (or lack of considerations to) human aspects during
various phases of software development and use. 

* Provide international perspectives on this issue and discuss possible
cultural influences. 

* Emphasize the importance of people-aware management and of organising,
managing and empowering human resources to contribute their full
potential. 

* Encourage professionals, managers and researchers to address the human
issues in software development. 


AREAS OF COVERAGE 

Papers that deal with human aspects of software development from
different perspectives and experience reports are sought. Also,
proposals for a panel discussion are welcome. The topics of interest
include, but are not limited to:
* Attitude of software developers and users, and management 
* Inconsistencies between what is preached and what is practiced 
* User participation and involvement 
* Customer satisfaction 
* Organisational culture and dynamics 
* Team work and team dynamics 
* Personal software process (PSP) 
* Software process management issues and solutions 
* Social process of software development 
* Case studies and practical experiences 
* Best and worst practices in industry and government 
* User modeling 
* User-centered designs 
* Environment for successful software development 
* Human aspects in Web-based application development 


SUBMISSION DETAILS

The length of the paper must be no more than 12 single-spaced,
single-column pages. The first page of the paper must include a title,
author's name(s), mailing address, phone and fax numbers and email
address, a list of key words and an abstract (200 words maximum).

Submissions in electronic form (in Microsoft Word, Word Perfect, HTML,
RTF or Postscript format) are highly encouraged. However, hard copies of
the paper are also accepted. 

Send submissions before 15 December 1997 to:

Dr San Murugesan
Program Chair
WebISM (Web Based Information Systems Methodologies) Research Group
Faculty of Business and Technology
University of Western Sydney Macarthur
PO Box 555, Campbelltown NSW 2560
Australia
        Phone: +61-46-203 513 
        Fax: +61-46-266 683
        email: s.murugesan@uws.edu.au

After review of the papers received, authors will be informed of
acceptance by 1 February 1998. Final paper in the prescribed format is
due by 1 March 1998.

All accepted papers will be included in the Proceedings of the Workshop.
An edited book containing selected papers after further
revision/extension is planned to be published. Further, a few papers
will be recommended for publication in reputed international journals.


IMPORTANT DATES

Submission of papers:           15 December 1997
Intimation of acceptance:       1 February 1998
Receipt of final paper:         1 March 1998

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