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Article #63

Re: Flash Net - Refund Policy? Ha!!! Flashnet may keep your money!

#63
From: kelly england
Date: Mon, 21 Apr 1997 00:00
39 lines
3364 bytes
Misty Blue wrote:
> 
> kelly england wrote:
> >
> > Hammer wrote:
> > >
> > > I know how frustrated you are.  It took me over 3 months of hounding
> > > them to finally get my "prorated" refund.  I had FlushNet for over 90
> > > days.  Maybe that's why it took so long, I don't know.   I ended up
> > > speaking to the president finally, but I did get some money back. Hang
> > > in there and don't give up.
> > I'm having this problem with Way-off-the Mark..(Waymark) in
> > Mckinney...Long story, but they cancelled me mid-month and are keeping
> > the money...Prez. Mark promised a refund, but I dared flame them and I'm
> > in the punishment phase of our relationship...They stink as a
> > server...slow, 8-5 tech support, and they cancel you for using more time
> > than they want you too...Unlimited...yeah right. mark@waymark.net
> > kel
> 
> Darn, I believe you have the right to print whatever truths you want
> about them. We are still a country of free speech. Too bad you don't
> have Texas Net in your area. I've tried several ISPs, while still with
> my previous one for over three years. Texas Net is by far the best I've
> found.  No busy signals, really nice, helpful people, and 56K! Yippee!!!
Sounds great...I went with OnRamp who have been great so far..I had been
with them before, but needed a co. who wouldn't need a credit card for
billing...I have a business account and needed about 15 megs of space.
Waymarke seemed okay, although I must admit the first conversation I had
with Mr. Jones he seemed arrogant and not so knowledgeable about the
tech end of the service.  He gave me a speech about being an "elite"
server who caters to doctors and lawyers etc. ad nauseum....I don't give
a rat's ass who else is on the server..I just want a fast connect speed,
tech support and half-way courteous people..no busy signals!  The last
contact I had with this weirdo company...Mark refused to come to the
phone and his receptionist hung up on me...he loves e-mail though...
mark@waymark.net..."Because you flamed us, we don't owe you anything."
M.Jones....Waymark ISP...
kel
Technical Details
Message-ID: <335C3B5B.70C7@mail.onramp.net>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <33595FFD.6E44@texas.net> <335A4B15.38FD@flash.net> <335AD3EF.4BA9@swbell.net> <335B0392.61FA@onramp.net> <335B6511.7226@texas.net>

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From: kelly england <bluemoon@mail.onramp.net>
Subject: Re: Flash Net - Refund Policy?  Ha!!!  Flashnet may keep your money!
Date: 1997/04/21
Message-ID: <335C3B5B.70C7@mail.onramp.net>
X-Deja-AN: 236474968
References: <33595FFD.6E44@texas.net> <335A4B15.38FD@flash.net> <335AD3EF.4BA9@swbell.net> <335B0392.61FA@onramp.net> <335B6511.7226@texas.net>
Organization: blue moon
Reply-To: bluemoon@mail.onramp.net
Newsgroups: austin.internet,austin.general,austin.flame,dfw.general,houston.general,ca.general,nyc.general,chicago.general