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Article #362

Beware Computer Rennaisance

#362
From: Mark Heustis
Date: Mon, 24 Mar 1997 00:00
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I had a bad experience with Computer Rennaisance in Cypress, CA.

I brought my 486 in to try to sell it to them. They made a decent offer and 
then told me I would have to leave it there for "testing" before they would go 
through with the deal.

I got a receipt and left it. They never called after promising they would call 
at a certain time to inform me if the 486 "passed" the "tests" and would be 
purchased.

I called them and was told they didn't want to buy the 486 itself because it 
hade low density drives, but would gladly buy the monitor by itself. I picked 
up the system and monitor figuring it would be more attractive on the used 
market as a complete system.

I advertised it for sale and a week later, when the ad came out, I set it up to 
show it to a prospective buyer. *It didn't boot.* It would not recognize the 
hard drive at all.

The Computer Rennaisance tech guy had somehow screwed up the boot sector.

I ended up reformatting the drive. This is a bit irritating. But the hours I 
spent trouble-shooting it were very irritating.

I called Computer Rennaisance and asked them how they "test" a PC. They told me 
that they just run diags on it.

Well whatever they did it made a fully functioning PC into a trouble-shooting 
job for me.

I will call back when the owner is in to tell him how they screwed up my 
system.

At this point I am not seeking compensation. But wanted to warn prospective 
computer buyers that Computer Rennaisance in Cypress, CA doesn't seem to have a 
clue. It might be smart to steer clear of this company.
-- 
Mark
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From: xmheustisx@earthlink.net (Mark Heustis)
Subject: Beware Computer Rennaisance
Date: 1997/03/24
Message-ID: <5h6e2j$8n2@ecuador.earthlink.net>
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