🚀 go-pugleaf

The staff at the Adair Business Institute has created 6 fantastic TQM
problem resolution exercises that are designed to accomplish the following
objectives:

  1.  To familiarize individuals with problem resolution techniques using
the
       principles of Total Quality Management.
  2.  To teach individuals to logically look at a situation and describe
what is                  happening and brainstorm the many possible causes
of a problem.
  3.  To teach individuals to indentify the true problem.
  4.  To teach individuals to identify ways to correct problems, including
goal
       setting, implementation techniques and monitoring.
 
These exercises are authored by our staff members who have over 24 years
management experience.  These have worked well for us, and we would like
to share them with you.  These are only available through  Adair Business
Institute Publishing.  Cost for the packet:  $15.00, which includes all
instructional materials, organizational charts, worksheets, and answer
keys.

Send check or money order to:
Adair Business Institute
P.O. Box 942,
Poway, CA 92074
No credit cards please.

We know you will be pleased with the results you get from these time
tested exercises!

ABI Staff