🚀 go-pugleaf

: WKnight@Netzone.Com (Brad K.)wrote: 

: >I am not going to try and talk anyone into sigining up with Netzone,
: >but I'd be happy to answer any questions about our service that I can.

Okay . . I have some questions.  A friend of mine is moving to Phoenix 
this month and wants a list of 3 or 4 providers she can check into.  One 
on my list will be Internet Direct, my server.  Yes, ID has had problems, 
but I've had 3 different internet servers and they ALL had problems at 
one time or another.  I find ID tech support to be quite helpful - I've never 
been treated rudely and I am under the impression there's a continual effort 
being made to improve the service.

So . . . am wondering whether to put Netzone on my referral list to her.  
If you wish to reply through email, that's fine.

* How many lines do you have and what provisions have been made to expand 
when the customer base increases?
* What kind of tech support is offered . . and when is it available?
* Cost per month for shell account
* What restrictions if any (usage time, disc space, etc)
* How long has Netzone been in operation
* Phone number for administration office

If any other providers would like to answer those questions, be my 
guest.  I promised to give her a list of 3 or 4 providers . . she will 
then do her own calling and make her own decision - based on what she 
needs.  

Thanks