🚀 go-pugleaf

>: I recently changed to a Sportster 28,800. I am getting dropped often which 
>: never happened at 14400. I have also been having some other problems with 
>: Eudora and busy signals. But, I hear so many problems from other providers, 
>: too.
>: Len
>
>Hello Len-
>For what its worth, you are not alone in your difficulties with a 28.8 
>USR Sportster.  The problem you describe has nothing to do with your 
>service provider. ANY PROVIDER!  What you are experiencing is a well 
>documented MAJOR problem with these modems.  Two items to deal with here; 
>the first is the "spiraling death syndrome".  This identified by your 
>modem connecting, then slowing down, and then dropping connection.  If 
>this appears to be the case, take a look at the socketed ROM chip on your 
>modem (little square chip about 1/2 in. square) and see what the date on 
>the sticker is. If manufactured in 1994 ... BINGO.  Time to call USR and 
>bitch BIG TIME.  Actually, they'll promptly send you a new chip but the 
>bitching may make you feel better.  The second problem with this modem 
>seems to be a matter of letting it warm up.... I have an external that I 
>never turn off because of this. It works great now..  If I shut it off 
>and let it cool, then its guaranteed to drop connection within the first 
>five minutes of my call. After that it runs ok.
>
>All this is very frustrating!  I've been using, selling, and recommending 
>USR modems for years.  I will never do it again.  
>
>Good Luck, Peter
Thanks for the warm up suggestion. The chip is their newest revision, I was 
aware of earlier problems, so I made sure before buying. Mine is also 
external, so will "warm it up" before using.
Again, thanks.
Len

Len Winkler, KB7LPW                           lenwink@indirect.com
P.O. Box 9219                                   kb7lpw@n7mrp.az.usa.na
Phoenix, Az. 85068-9219
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