🚀 go-pugleaf

In article <authh.1.0007D149@indirect.com> authh@indirect.com (Thomas Homan) writes:
>From: authh@indirect.com (Thomas Homan)
>Subject: Re: AZ Internet Providers - Indirect.com
>Date: Fri, 11 Aug 1995 07:48:59

>In article <409q86$c64@globe.indirect.com> genesis@indirect.com (Len Marinaccio)
>writes:
>>From: genesis@indirect.com (Len Marinaccio)
>>Subject: Re: AZ Internet Providers
>>Date: 9 Aug 1995 08:05:25 GMT

>>Toe|Bee (chaka@indirect.com) wrote:
>>: In article <NEWTNews.17019.807798769.jercoash@indirect.com>,
>>: jercoash@indirect.com wrote:

>>: {snip}
>>: > 
>>: >         Anybody have any information on Internet Direct?  Good?  Lame? 

>>: Lame.

>>: (Not to bite the hand that feeds me, but...)

>>  (parts deleted)

>>: ....  Their
>>: customer service is mediocre at best, and they have a bit of a prima-donna
>>: attitude towards their customers.  I have been programming/using computers
>>: for nearly 15 yearsand on the net for 5, yet when I write e-mail or call
>>: for help, I am treated with a "Why are you calling are you some kind of
>>: idiot?" Attitude.  It's really frustrating.

>>Same complaints.  Also, it seems that indirect.com likes to crash a lot.  
>>Further, I am having an odd problem when I log on at 28.8...  I get 
>>dropped off without warning within a few minutes almost EVERY time I 
>>call.  This happens much less on the slower 14.4 lines.  Tech support has 
>>offered suggestions that haven't helped.  Any ideas?

>During evening hours there seem to be many periods of busy signals. I'm also 
>in the same boat regarding the 28.8 modem. They just don't know how to support 
>it effectively. My only other complaint is that they seem to have to reboot 
>the servers far too often (2-3 times a week, usually during evening prime time)

>just my $.02

>-=tom
>authh@indirect.com


 Alma Engels  alma@indirect.com
    Whence did the wondrous mystic art arise 
    of painting speech and speaking to the eyes
    that we by tracing magic lines are taught 
    how to embody and to colour thought   Barry Morentz